Vicky Quach, M.S. Email & Phone Number

• Advises students, student organizations, and student councils to identify, define, and respond to student needs through referral, program design and implementation, one-on-one support, and developing and connecting to resources.• Collaborates with internal partners such as the Dean's Office, Offices of Academic and Faculty Affairs, Community Engagement, Medical Education, Equity, Inclusion, and Diversity, Information and Technology, Facilities, Procurement, Human Resources, Sim Center and Marketing and Communications to develop & implement student-centered co and extracurricular programming.• Oversees the student organization and student council processes related to registration, event planning, budget allocations and purchasing, training, training materials, and communications.• Manages communication-related student engagement initiatives such as the OSA inbox, OSA/OSE social media accounts, and SharePoint pages, including responsibility for regular review and updates.• Leads the implementation of the student engagement online platform and utilization by students, student organizations, advisors, and campus partners, including providing educational outreach and training.• Identifies and manages external vendors/partners for Offices of Student Engagement and Affairs student programming and events in compliance with KP/KPSOM policies and protocols.• Oversees the internal OSA media database, which includes photos and videos from signature events, photoshoots, and student programming.• Manages Signature Student Events communication to students, guests, volunteers, vendors, and campus partners. Develops and manages event registration processes for signature events and onsite coordination of participants, guests, materials, equipment, and volunteers.• Leads the Learning Communities and Peer Mentoring programs within the Office of Student Engagement, including program design, goals, measurement, and communications.

Pomona, Ca

• Develop partnerships and collaboration with various campus departments (Admissions, Registrars, Academic Colleges, International Center, University Housing Services, Veterans Resource Center, etc.) to plan and execute orientation programs serving approximately 8,000 incoming students and 2,000 parents/guests each academic year.• Demonstrate supervisory, communication, and leadership skills to lead a team of 10-13 student staff; develop meeting training and agendas, complete student hiring, on boarding, evaluations and training of the office staff team.• Served as a First Year Experience (FYE) Student Success Partner for the 1st year engineering course in fall of 2017. Presented and created lesson plans regarding Time Management, Campus Involvement Opportunities, and Preparing for the Career Fair.• Project management – responsible for the implementation of the department’s new online orientation database through the facilitation of student video recordings and working closely with the design team and campus partners to develop/edit website content.• Well versed with various PeopleSoft interfaces: Admissions Inquiry, Customer Account, Student Maintenance, Student Reservation History, Service Indicators, Student Time Reports.• Work closely with Alumni & External Affairs to execute Parent, Family, and Guest orientation programs that run simultaneously to student orientation programs; assist with the planning and logistics of the Parent BBQ at Cal Poly Pomona’s Homecoming.• Assist the Senior Coordinator with budgetary responsibilities; work with Procurement and Accounts Payable to purchase items and pay various vendors for program and office necessities.• Showcase attention to detail by completing monthly payroll documentation for approximately 50 student staff.

Atherton, Ca

• Provide 1-1 career counseling to students about their transition into college, major/career exploration, career assessments, researching industries/careers, networking, graduate school, resume, and/or cover letter feedback• Coordinate with employers for recruiting and educational events• Plan, coordinate, market, and manage all aspects of Menlo College’s annual spring Career Fair• Develop internship and career-related content for Menlo’s weekly campus newsletterWix, Weebly, Tumblr - using innovative ways to captivate students• Research career resources and update website content• Develop and execute a social media marketing strategy for the internship program and career services; manage the Career Services Facebook and Instagram page• Work alongside the Director of Internships to maintain Menlo’s CareerLink database• Assist students using CareerLink (Menlo College's job search database) for internship and part-time/full-time job searches• Assist the internship program team with researching potential internship partners, scheduling site development meetings, and following up with employers by phone or email• Collect and analyze program-related metrics and creating reports

Greater Los Angeles Area

• Assisted with supervision of fifteen undergraduate student staff in their respective program responsibilities• Tracked and reconciled student staff expenditures from past years to assist with the completion of 2016-17’s budget allocation• Helped with the completion of the 2014-2015 department annual report by gathering qualitative data and making edits• Updated peer mentor training information and interviewed potential mentors/mentees• Initiated relationships and contracts with potential community-based internship programs in the Greater Los Angeles area• Marketed ongoing and future departmental programs by updating social media platforms and website• Upheld office mission of community-building, empowerment, and cross-cultural educational programming for the campus• Engaged in cross-departmental collaborations to inform students of the department’s programs and services

Pomona, Ca

• Provided career counseling to undergraduate, graduate, and alumni regarding career and major exploration, job search strategies, graduate school exploration, mock interviews, and assessments (MBTI, Strong Interest Inventory)• Critiqued students’ resumes, cover letters, and assisted with BroncoConnection (Career Center’s job search engine)• Coordinated the planning and implementation of career fairs, including logistics, set-up and employer contact• Presented workshops (Resume/Cover Letter Tips, Graduate School, LinkedIn, Netiquette, Interviewing Tips) to student organizations and specific classrooms as requested by faculty members• Approved off-campus (full and part-time) jobs through Bronco Connection (Career Center's job/internship search engine)• Reviewed over 13,000+ employer profiles on Bronco Connection to ensure their completion, merged multiple accounts into one company profile, and deleted invalid accounts• Marketed events with email blasts, social media platforms, and announcements at club meetings and classrooms• Attended business networking events and on-site visits to prospective employers

Pomona, Ca

• Collaborated with sixteen CSU Asian American & Pacific Islander (AAPI) Initiative steering committee members (administrators, staff, faculty) to improve college access and graduation achievement for underserved AAPI communities• Oversaw nine Student Ambassadors of the CSU AAPI Initiative through the coordination of bi-weekly meetings and leadership trainings (Overview of 23 CSUs, Financial Aid, Admissions Information, and Public Speaking)• Organized outreach events such as the CSU Journey to Success and high school/community college visits to Cal Poly Pomona by developing partnerships with local school districts and AAPI mentoring programs• Recruited student volunteers to assist with AAPI Initiative programs and outreach events• Supported, mentored, advised, motivated, and evaluated the APISC’s six Social Justice Leaders (undergraduate interns)

Rancho Palos Verdes, California

• Advised incoming first year and transfer students on their Fall Semester course load• Informed students of degrees and courses offered at Marymount California University• Assisted students in their navigation of potential major and career paths• Created a workshop and learning outcomes for Marymount’s “Explore Your Major/Career” event• Critiqued resumes and researched resume templates for students to refer to• Collaborated with off-campus employers/non-profit organizations to provide students with work study and internship opportunities

Whittier, California

• Edited Whittier’s Campus Pride Index to give an accurate representation of their LGBT resources through campus life and students’ educational experience• Researched other private schools’ diversity initiative programs for future implementation at Whittier• Conducted an assessment on student satisfaction towards Whittier’s Campus Activities for the 2013-2014 academic year• Created a presentation from the data gathered and presented findings to the LEAP Office Staff• Information will also be presented to the Division of Student Life Board

• Assisted the Director of Communiversity in supervising twelve departmental undergraduate interns • Worked with the Communiversity Leadership Team in the implementation and organization of all contracts, correspondences, budget, and financial paperwork • Coordinated programs geared towards enhancing commuter students’ educational and personal experience at Azusa Pacific University • Served as a liaison between the Associated Student Body and the office of Communiversity • Planned, implemented, developed, promoted, and evaluated a comprehensive commuter program • Researched various commuter programs from other institutions and seek ways to incorporate new ideas

University Of California, Riverside

• Worked alongside Student Life Staff during major campus wide student events and programs • Worked directly with Student Life Staff at the University of California, Riverside to advise over 350 student organizations • Created Microsoft Word and Excel spreadsheets to organize Student Organization information, including Constitutions and Bylaws • Organized student organization documents and contact information • Maintained regular contact via email and phone calls with student organization leaders about upcoming deadlines and notifications• Engaged with Commuter Student to disclose resources on and off campus

Master Of Science (M.S.), College Counseling And Student Development

Bachelors Of Art, Sociology

Activities and Societies: Alpha Phi Omega National Service Fraternity, Omicron Delta Kappa National Leadership Honor Society, Asian.