Vicky Rappold Email & Phone Number

• Handle calendar appointments, personal and professional correspondence and provide direct administrative support to CEO, company President, and up to 4 other C-level executives• Executed increased responsibilities in order to maintain and encourage growth from 14 locations to over 78 branches nationwide• Coordinate company activities and special events such as banquets, conferences, and company picnics to foster growing relationships between associates, executives, and suppliers and customers• Book airline, hotel, and car rentals for company associates to efficiently and effectively reach their destinations• Maintain organization and communication within the office by supervising front-desk department staff, processing UPS & FedEx shipments, overseeing mail room and delivery, handling 10-line switchboard, and purchasing supply closet and lunchroom inventory• Utilize basic accounting and coding skills by reconciling monthly corporate American Express bill for 35+ cardholders, approving fleet invoicing, and managing maximum $300 petty cash box• Write, design and publish quarterly associate newsletter which updates team-members on company activity and recognizes individual achievements within the organization, enhancing company culture and cohesiveness across 78 branches• Administer associate service award program, recognizing up to 50 associates each month for various milestones in tenure achieved in the company

• Encourage customer service by meeting with potential clients to promote the firms’ capabilities and procedures for representation needs, and effectively preparing and delivering legal documents on their behalf • Prepare, assess, and analyze monthly reports on individual status of clients’ accounts to determine appropriate course of action• Organized court docket materials for the assigned lawyer• Began supervising collections department of 6 people within first 4 years of employment

Worked alongside judge and baliff inside the courtroom, organizing and overseeing court docket. Prepared correspondence and handled calendars for the judges.