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Results-driven professional with solid and proven experience in customer development, strategic account management, project management and patient recruitment and retention in the clinical research industry and beyond. Known for leadership, delivering unparalleled customer service, process development, compliance and execution. Exceptional communicator with strong negotiation, problem resolution and client needs assessment abilities. Equally effective at identifying opportunities, expanding current contracts and providing tactical business solutions. Additional training includes the Engage Sales Model. Additional strengths include:- Strategic and Tactical Planning- New Business Development- Proposal Development and Bid Defense- Sales and Marketing - Patient Recruitment/Retention Strategy and Implementation- Contract Expansion- Risk Assessment- Program and Process Development- Client and Vendor Relations- Project Analysis and Metrics Reporting- Teamwork and Leadership
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Vice President, Special ProjectsCinterra Jan 2023 - Mar 2024Hope Mills, NcResponsible for leading strategic corporate initiatives to include the development of a nationally approved Registered Apprenticeship Program to meet the requirements and standards from the Inflation Reduction Act of 2022; drove company rebrand, to include launch event, for improved market position and growth potential; Led acquisition workstreams and due diligence process for prospective M&A targets; and implemented strategic guidelines to promote standardization, scalability and tracking compliance across all business unit workstreams through a Center of Excellence, -
Senior Director, Strategic AccountsIqvia Biotech Oct 2020 - Apr 2021Sales team and selling accelerator responsible for analyzing market potential, competitive intelligence, prospective business targets and growth strategies for current clients. Served as a Dermatology sales specialist supporting the US, Europe and Asia-Pacific regions.
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Director, Strategic AcountsIqvia Biotech Jan 2019 - Oct 2020Novella Clinical is now IQVIA Biotech.
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Director, Strategic AccountsNovella Clinical Jan 2017 - Dec 2018Design and implement a strategic corporate initiative across the parent and child companies to provide a platform supporting the growth of a specific therapeutic market. Identify, develop and implement account targeting strategies, sales support materials and active sales management and performance tracking. Penetrate targeted accounts at multiple levels to ensure maximum understanding of, and influence over, the decision making process to include demand team integration and key opportunity alignment. Identify opportunities and manage the selling process including facilitating negotiations and reaching closure on new business opportunities. Develop and maintain ongoing relationships with key decision makers in all targeted accounts. Develop and maintain excellent working relationships with key members of operational management and proposal/contracting teams. Provide detailed analyses of market potential, competitive activity, possible clients and strategic reporting. Actively support division and corporate initiatives to enhance service offerings, market position and efficiencies that include systems, processes, presentations and resourcing. -
Director, Marketing And Business Development StrategyTkl Research Sep 2015 - Dec 2016Responsible for developing and promoting a strong brand image for TKL, specifically in the CTD’s multicenter trials management area, providing marketing and clinical operations perspectives in strategy support of Business Development team to meet both sales and client-relationship building objectives, to establish strategic account relationships, to improve and enhance the proposal development process, and to aid in the development of resources to gain legitimacy in multiple therapeutic areas.Areas of focus include: business development/sales support and reporting, proposals and contracts, process support and improvements to assure higher “sell-through”, strategic account development and partnership management, client delivery satisfaction analysis and improvement processes, and marketing strategy planning and execution, including brand building and lead generation strategies. -
Head Of Business OperationsBiowyze Jan 2014 - Sep 2015Wilmington, North Carolina AreaSolutions-based sales and marketing company focused on the life science industry. Achievements:- Developed strategic sales and business plan for national franchise to raise $50M in capital investment funds- Developed and executed sales and marketing platform for $500M/year product line, including sales training and development programs for 200+ sales reps/ year- Created, executed and managed direct to consumer marketing campaign for retail business that increased online sales by over 30% within three monthsRoles and responsibilities include, but not limited to:- Strategic sales and marketing planning to grow market share- Investment strategy and support material development- Strategic partnership reviews and recommendations- Development of customer and patient lifecycles and profiles - Customer and site feasibility and analysis- Market SWOT analysis and solution formulation- Development and execution of email and social marketing campaigns
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Chief Operating OfficerE2 Technology, Inc. Jun 2012 - Mar 2013Leland, WilmingtonSaaS-based organization focused on providing operational control systems for complex food service industry focused on energy, regulatory compliance, and systems management. Company completed a strategic technology exit. Achievements:- Executed exclusive contract with Yum! Brands to drive regulatory compliance and operating efficiency via focus on critical operating criteria- Migrated independent product-based offering to web-based enterprise management system- Transitioned business model from capital expense to scalable subscription-based model- Managed operations functional team to support 250+ US businesses, including vendors- Instrumental in completing a $6M round of capital funding- Signed partner agreement with largest HVAC installation company in the USRoles and responsibilities include:- Work with sales representatives to solidify customer contracts, terms and SOW- Manage customers through start-up, installation, training, billing and project expansion- Implement, operationalize and oversee processes and key performance indicators- Develop sales collateral including sales sheets, case studies, customer testimonies and corporate website
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Executive Director, Project ManagementInclinix, Inc. Aug 2000 - May 2012Wilmington, North Carolina AreaGlobal Contract Research Organization focused on Clinical Product Development and Specialized Enrollment solutions. Achievements:- Instrumental in forming Master Services Agreement with large CRO as preferred recruitment arm - Successfully recruited, enrolled and managed two global studies with 3k participants, growing contract value from $6M to $25M- Expanded and scaled North America services to global regions to include Europe, Asia/Pacific and South AmericaResponsibilities include:- Report directly to Chief Operating Officer, drive executive meetings and progress reports- Participate in business development activities through capability and bid defenses - Develop, write, sell and manage contract modifications- Track and support key performance indicators to drive design, implementation and delivery of risk management and risk mitigation strategies- Provide strategy and operational plan to supportive functional units, including regulatory, feasibility, enrollment strategies, marketing, creative, information technology and call center- Coordinate integration of Customer Relationship Management tool to support and align with project activity and success metrics - Standardizes project management tools, strategies and processes to build resource scalability and message consistency- Directly manage teams of 10 Project Managers, 5Associate Project Managers and 5 Project Assistants supporting over 20 studies at one time- Maintain compliance to local, national and global regulatory and ethics guidance’s and regulations- Ensure adherence to ICH/GCP and HIPPA regulations throughout project lifecycle
Vicky Robinson Skills
Vicky Robinson Education Details
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Psychology
Frequently Asked Questions about Vicky Robinson
What is Vicky Robinson's role at the current company?
Vicky Robinson's current role is Business Operations Leader Open to Consulting or Part-time Work.
What is Vicky Robinson's email address?
Vicky Robinson's email address is in****@****aol.com
What is Vicky Robinson's direct phone number?
Vicky Robinson's direct phone number is +191061*****
What schools did Vicky Robinson attend?
Vicky Robinson attended University Of North Carolina At Wilmington.
What are some of Vicky Robinson's interests?
Vicky Robinson has interest in Social Services.
What skills is Vicky Robinson known for?
Vicky Robinson has skills like Project Management, Vendor Management, Vendor Finance, Product Development, Product Marketing, Clinical Research, Clinical Trials, Program Management, Operations Management, Microsoft Office, Budgets, Strategy.
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1geneidlab.com
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2gravesfowler.com, umuc.edu
1 (800) 8XXXXXXX
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Vicky Robinson
Gaithersburg, Md1csc.com
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