Vicky Singh Email & Phone Number

Bengaluru, KA, IN

Pune, Maharashtra, India

• Breaking Down of Capabilities and features in measurable Epics and User Stories.
• Laying down road map for authoring and development of Stories in expected time boxes.
• Actively involve the Stakeholders for incorporation of expectations into Product Backlog.
• Bridging the gap between business team’s vision and bank’s development team for better product delivery.
• Collaborate with Lead Developers to Increments are aligned with end users and Stakeholders.
• Building and driving technology solutions for clients with development teams for end-to-end Digital Transformation.

Bengaluru, Karnataka, India

• Translate business requirements into tangible deliverables such as user stories, use cases, process flows.
• Create and update documentations including use cases, user journeys, flow chart, data flow, process flow diagrams.
• Breaking Down of Capabilities and features in measurable Epics and User Stories.
• Collaborating with Business Architects to ensure the stories are aligned with the process.
• Work with UI/UX designers on wireframes and mockups.
• Worked with cross functional teams such as development, design, testing, analytics and digital team within the organization.

Gurugram, Haryana, India

• As a QA Lead performing testing of the product CEPA.
• Managing the releases, defects prioritization, RCA and planning.
• Performs functional, integration, regression and release testing of both browser and mobile channels.
• Documentation of lessons learnt to ensure continuous improvement to the QA framework.
• Suggested various process improvements from time to time to ensure quality expectations are met.
• Performs test reviews to identify improvements to test plans to ensure understanding of business requirements and complete test coverage.

Bengaluru, Karnataka, India

• Work in close partnership with client management teams to ensure accurate and complete data quality.
• Conducted review tests of teams to understand knowledge gaps and design trainings accordingly.
• Held responsibility for maintaining records which helped in achieving better quality standards in third party audits.
• Played instrumental role in conducting time and motion study which increase efficiency and productivity.
• Analyses of client data, documentation and negative news in order to determine a client risk profile.

Pune, Maharashtra, India

• Conduct internal (KYC profiling) as well as external searches (Lexis Nexis, Regulatory Data Corp) so as to review the transactions of low, medium and high-risk clients including PEP’s and SCC’s.
• Reviewing the disposition of alerts of the team and escalating it to Level 3, if required
• Coordinating with the Level 3 team and Quality Control Team to handle first Level escalations.
• SME/Manager for the team members and providing trainings to new joiners.
• Identify the source and utilization of money of customer and prepare reports Based on investigation.TRANSITION OF PROCESS
• Played a key role in transitioning the knowledge as a part of the reverse migration process.

Pune, Maharashtra, India

• Work in close partnership with client management and relationship management teams to ensure accurate and complete data quality and compliance is adhered with regulatory requirement.
• Ensure timely settlement for all Fx trades and reconcile all trade discrepancies.
• Querying Fo/ Mo, cash management team and counterparty for resolving mismatch/ discrepancies.
• Investigating on trade with T+1 age and escalating them.
• Confirming gross deals and netting figures with counterparties (email /phone) and settling them within cut off time.
• Manage and reduce risk associated with settlement failure.