Vicky Willis Email and Phone Number
Vicky Willis work email
- Valid
Vicky Willis personal email
An energetic and experienced leader with a passion for training, client service excellence and employee engagement.
-
Senior Performance And Global Service Centre Engagement LeadHsbcChelmsford, Gb -
Senior Performance & Global Service Centre Engagement LeadHsbc Dec 2023 - Present -
Senior Change Manager, Global Payment Solutions (Gps) Client Services, Hsbc UkHsbc Mar 2023 - Dec 2023United KingdomOversight of and engagement with the Offshore teams – key stakeholder from a governance perspective and accountable for overall relationship between the Offshore teams and the wider onshore team. • Lead the migration of work to offshore teams and drive the team to meet performance expectations and SLAs. • Collaborate with GPS business management and Offshore management to determine FTE requirements • Develop, design and deliver training to new and existing onshore & offshore staff; • Identify opportunities to improve processes and collaborate with other transformation capabilities (such as digital, automation etc) to deliver solutions that improve customer & colleague experience • Play a key role on global strategic change programmes working with Heads of Client Service across HSBC to agree strategy and share best practices -
Training & Engagement Lead, Client Services, Global Liquidity And Cash Management, Hsbc UkHsbc Jun 2022 - Apr 2023Leading and delivering the training and engagement strategy for offshore and onshore corporate client service teams. Driving business change. -
Client Service Team Lead, Global Liquidity And Cash Management, Hsbc UkHsbc Aug 2020 - Jun 2022- Led Midlands and then London Client Service Teams for mid market corporate clients - Planned and delivered national training initiatives- Managed projects and business change. -
Senior Relationship Support ManagerHsbc Mar 2018 - Aug 2020Chelmsford, United Kingdom- Supported the onboarding and relationship management of HSBC Corporate clients with a sales turnover of £6.5m to £350m. - Led a team of 9 relationship support officers and 5 relationship support analysts within the East Anglia corporate banking centre. - Planned and delivered training initiatives- Part of Area Leadership Team; managed strategic projects -
Relationship Support ManagerHsbc Nov 2014 - Mar 2018ChelmsfordSupported the onboarding and relationship management of HSBC Corporate clients with a sales turnover of £6.5m to £350m. -
International Commercial AssociateHsbc Apr 2012 - Nov 2014EssexWorked collaboratively with importers and exporters from multiple industries. Identified solutions to assist clients achieve their strategic goals. -
Commercial ManagerHsbc Aug 2007 - Apr 2012Essex And SuffolkWorked in partnership with a portfolio of domestic and international SME businesses in Suffolk and Essex. -
Executive TraineeHsbc Dec 2005 - Aug 2007Acquired experience in the retail branch network, commercial banking and project management.
Vicky Willis Education Details
-
Business Administration (Bsc) -
Institute Of Financial ServicesApplied Diploma In Corporate Banking
Frequently Asked Questions about Vicky Willis
What company does Vicky Willis work for?
Vicky Willis works for Hsbc
What is Vicky Willis's role at the current company?
Vicky Willis's current role is Senior Performance and Global Service Centre Engagement Lead.
What is Vicky Willis's email address?
Vicky Willis's email address is vi****@****sbc.com
What schools did Vicky Willis attend?
Vicky Willis attended Cardiff University / Prifysgol Caerdydd, Institute Of Financial Services.
Who are Vicky Willis's colleagues?
Vicky Willis's colleagues are Praween Verma, Tatiana Zañudo, Vivek S B, Vanessa Laing, Grace Durant, Karthik E, Meenakshe Chowdhary.
Not the Vicky Willis you were looking for?
-
1sticklandwright.co.uk
-
-
-
2joy.co.uk, joyglobal.com
Free Chrome Extension
Find emails, phones & company data instantly
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial