Vicky Mah Email & Phone Number

Evansville, Indiana, United States

• Achieved weekly and monthly sales targets by effectively promoting additional products and services, contributing to overall branch revenue.
• Assisted in daily operational tasks including fleet management, inventory control, and logistics coordination, ensuring smooth branch operations.
• Engaged with customers to understand their needs and provide tailored rental solutions, enhancing customer satisfaction and retention.

Bloomington, Indiana, United States

• Blended culinary techniques and ingredients from diverse cuisines, resulting in harmonious dishes that resonate with a broad clientele.
• Upheld meticulous standards for both the flavor profile and visual presentation of each dish, understanding the importance of aesthetics in the overall dining experience.
• Streamlined kitchen operations to cater to the complexities of fusion cooking, optimizing preparation routines and ensuring consistent dish execution.

Bloomington, Indiana, United States

• Refined a diverse range of culinary techniques, from traditional methods to innovative approaches to ensure versatility in multiple cuisine styles.
• Managed inventory effectively, ensuring fresh ingredient availability, minimizing waste, and staying within budgetary constraints.
• Adapted swiftly to unexpected situations, from supply shortages to equipment malfunctions, always finding solutions to maintain service quality.
• Valued and acted upon guest feedback, making necessary adjustments to dishes and continuously striving for culinary excellence.
• Successfully navigated high-pressure situations during peak business hours, maintaining coordination and composure to deliver impeccable dishes.

Bloomington, Indiana, United States

• Prioritized exceptional customer service by actively engaging with client needs and ensuring their complete satisfaction.
• Developed a profound appreciation and understanding of coffee varieties and brewing techniques, which enhanced the customer experience by providing personalized recommendations and knowledge.
• Adapted quickly to changing work environments, customer preferences, and promoted offerings to ensure consistent service quality.
• Took the initiative to cross-train in various roles, ranging from cashiering to bakery, increasing versatility and ensuring seamless operations during staff shortages and peak operation hours.
• Excelled in high-pressure situations, simultaneously managing multiple tasks including crafting beverages, handling transactions, and addressing customer queries with precision and speed.

• Managed cash transactions by consistently balancing the register and utilizing the point-of-sale system.
• Established lasting customer relationships through attentive services, which resulted in a loyal clientele and positive feedback.
• Promoted and upsold seasonal beverages, which contributed to the monthly increases in sales of featured products.

Evansville, Indiana, United States

• Accelerated individualism and distinguished myself from the rest of the group.
• Delivered leadership and decisiveness during challenging times.
• Maximized trust and comfort with risks.
• Identified opportunities for improving store workflows and introduced strategies to enhance operational efficiency.
• Demonstrated the ability to work effectively within a group; fostering a collaborative environment that promotes shared successes and takeaways.

Evansville, Indiana, United States

• In collaboration with Riverwalk Communities, I spearheaded a project aimed at bolstering student volunteering and enhancing community engagement. This initiative sought to amplify awareness and support for a community.
• Emily Green as the Lead Designer.
• Kyle Martin as the Lead Analyst.
• Vicky Mah, myself, as the Lead Coordinator.Key Achievements:
• Lead negotiations and scheduled meetings with the director to align visions.
• Orchestrated approved community activities and events.

Evansville, Indiana, United States

• Participated in monthly training sessions to stay updated on the latest car care products and techniques, enhancing service quality.
• Addressed and resolved customer concerns with empathy and professionalism to maintain the brand's reputation.
• Actively promoted ongoing deals and loyalty programs to customers, contributing to an increase in loyalty program sign-ups.
• Integrated management capabilities by handling client information for subscriptions with the company.

Bachelor'S Degree, Business Administration And Management, General

Activities and Societies: Indiana University Student Government (IUSG): first-year member, currently pitching ideas for the media platform.

High School Diploma, Ib Diploma, Ap Capstone Diploma

Activities and Societies: Student Council Member (Committee head) Youth Member French Club Member (Committee Head) Key Club Member.