Vicky Mah Email & Phone Number

Evansville, Indiana, United States

• Achieved weekly and monthly sales targets by effectively promoting additional products and services, contributing to overall branch revenue.• Assisted in daily operational tasks including fleet management, inventory control, and logistics coordination, ensuring smooth branch operations.• Engaged with customers to understand their needs and provide tailored rental solutions, enhancing customer satisfaction and retention.

Bloomington, Indiana, United States

• Blended culinary techniques and ingredients from diverse cuisines, resulting in harmonious dishes that resonate with a broad clientele.• Upheld meticulous standards for both the flavor profile and visual presentation of each dish, understanding the importance of aesthetics in the overall dining experience.• Streamlined kitchen operations to cater to the complexities of fusion cooking, optimizing preparation routines and ensuring consistent dish execution.

Bloomington, Indiana, United States

• Refined a diverse range of culinary techniques, from traditional methods to innovative approaches to ensure versatility in multiple cuisine styles.• Managed inventory effectively, ensuring fresh ingredient availability, minimizing waste, and staying within budgetary constraints.• Adapted swiftly to unexpected situations, from supply shortages to equipment malfunctions, always finding solutions to maintain service quality.• Valued and acted upon guest feedback, making necessary adjustments to dishes and continuously striving for culinary excellence.• Successfully navigated high-pressure situations during peak business hours, maintaining coordination and composure to deliver impeccable dishes.

Bloomington, Indiana, United States

• Prioritized exceptional customer service by actively engaging with client needs and ensuring their complete satisfaction.• Developed a profound appreciation and understanding of coffee varieties and brewing techniques, which enhanced the customer experience by providing personalized recommendations and knowledge.• Adapted quickly to changing work environments, customer preferences, and promoted offerings to ensure consistent service quality.• Took the initiative to cross-train in various roles, ranging from cashiering to bakery, increasing versatility and ensuring seamless operations during staff shortages and peak operation hours.• Excelled in high-pressure situations, simultaneously managing multiple tasks including crafting beverages, handling transactions, and addressing customer queries with precision and speed.

• Managed cash transactions by consistently balancing the register and utilizing the point-of-sale system.• Established lasting customer relationships through attentive services, which resulted in a loyal clientele and positive feedback.• Promoted and upsold seasonal beverages, which contributed to the monthly increases in sales of featured products.

Evansville, Indiana, United States

• Accelerated individualism and distinguished myself from the rest of the group.• Delivered leadership and decisiveness during challenging times.• Maximized trust and comfort with risks.• Identified opportunities for improving store workflows and introduced strategies to enhance operational efficiency.• Demonstrated the ability to work effectively within a group; fostering a collaborative environment that promotes shared successes and takeaways.

Evansville, Indiana, United States

In collaboration with Riverwalk Communities, I spearheaded a project aimed at bolstering student volunteering and enhancing community engagement. This initiative sought to amplify awareness and support for a community segment that was historically underserved in terms of volunteer attention.Upon thorough research and comprehension of Riverwalk Communities' mission, it became evident that effective communication and strategic decision-making were imperative for project success.The project was initiated by forging a strategic partnership with the Activities Director at Riverwalk Communities to ensure alignment with their objectives. Our team was structured for balanced project execution, consisting of:• Emily Green as the Lead Designer.• Kyle Martin as the Lead Analyst.• Vicky Mah, myself, as the Lead Coordinator.Key Achievements:• Lead negotiations and scheduled meetings with the director to align visions.• Orchestrated approved community activities and events.• Employed leadership by fostering clear communication channels with team members and stakeholders.• Demonstrated agility in problem-solving by addressing and navigating through challenges.

Evansville, Indiana, United States

• Participated in monthly training sessions to stay updated on the latest car care products and techniques, enhancing service quality.• Addressed and resolved customer concerns with empathy and professionalism to maintain the brand's reputation.• Actively promoted ongoing deals and loyalty programs to customers, contributing to an increase in loyalty program sign-ups.• Integrated management capabilities by handling client information for subscriptions with the company.

Bachelor'S Degree, Business Administration And Management, General

Activities and Societies: Indiana University Student Government (IUSG): first-year member, currently pitching ideas for the media platform.

High School Diploma, Ib Diploma, Ap Capstone Diploma

Activities and Societies: Student Council Member (Committee head) Youth Member French Club Member (Committee Head) Key Club Member.