Vicky Chong Email & Phone Number

Liechtenstein

Singapore

- Support relationship managers and market heads on all service, operations and administration relatedmatters with activities covering term deposits, payment issues, conversation rectification and customer walk-through.- Ensure adherence with policies, audit, escalation and compliance requirements plus strong knowledge in handling of client KYC in various.

Singapore

Central Singapore

• Certified MAS representative to provide comprehensive financial advisory service included full range of insurance products such as endowments, medical and life insurance.
• Participated in awareness event and seminars that educate importance of financial planning furthermore answered questions regarding retirement planning, family protection and wealth transfer from potential customers.
• Actively engaged in building strong rapport with customers by constantly analyzing their financial goal meanwhile provided the appropriate solution to cater each customer needs and foster future referrals.
• Scheduled daily appointment with existing and potential customers at the designated location across Singapore.
• Based at bank’s headquarter served as key team player by collaborated closely with colleagues and manager to discuss future strategies and plan as a team.

Kuala Lumpur, Malaysia

• Contributed to company's mortgage business with main duties involved of credit assessments of customers and provide mortgage financing package.
• Engaged and developed social networking with developers, property agents and lawyers for client referrals on new or refinancing mortgage loans.
• Liaised with colleagues from the different level of departments to gather the latest information on each banking product and ensured continuous inwards referral on mortgage needs.
• Provided appropriate solutions and mortgage products by understanding customer requirements through fact finding on the respective financial background and customer's profile.
• Daily appointment with interested customers to gathered relevant paperwork meantime clearly describe the term clauses of mortgage application.
• Strength in building the strong rapport with existing and new customer to foster future referrals.

Selangor, Malaysia

• Responsible Responsible as an intern in food and safety division under the healthcare department.
• Assisted company to establish a better client's relationship through various site visit to the location such as private food industries and contract laboratory.
• Conducted the market survey activity by gathering details regarding the testing conducted by each individual client during the site visits.
• Engaged product marketing and improved the company's product awareness to current and potential clients during the site visits.
• Compiled a company's survey database by manually input the information from hardcopy document after gather individual result from each site visit.
• Maintained all the results in the survey database and learned to analyze on various subjects to present the details information and statistic to company's higher management

Bachelor’S Degree, International Business & Marketing

Bachelor'S Degree, International Business & Marketing

Foundation, Business Technology

Activities and Societies: Treasurer, Pre-U Editorial Club, Selangor, INTI College Subang Jaya