Vicky K. Email & Phone Number

Slidell, LA

• Demonstrates strong leveraging, sales, and closing skills
• Maintain sales relationship with prospective members through aggressive personal follow-up tracked in a CRM module
• Provide and maintain highest level of customer service including member engagement in programming as well as addressing and resolving customer issues
• Enforcement of policies and procedures in absence of club management
• Design digital content used to market and engage prospective customers and new members
• 2017 Rookie of the Year Award

Covington, LA

• Oversee procurement, allocation, distribution control, and inventory levels
• Strategizing, execution, and management of sales cycle
• Provided training and support for day-to-day office and field operations to ensure the highest level of customer service from sales to installation
• Revamped all company procedures, forms, and protocols for more efficient documentation and execution
• Responsible for new hire on-boarding and training meeting state requirements for security installation and salesProfessional Development:
• 2015-2016: One of 16 local business leaders selected to participate in Louisiana Economic Development’s 1-year program CEO Roundtable for discussions on topics to assist with strengthening and expanding small business.

Slidell, LA

• Oversaw the procurement, receipt, and inventory of local salon products
• Managed client relationships for national hair extension distribution and education company
• Day-to-day office functions including errands, deposits, phones, etc.
• Track weekly and monthly sales goals identifying potential areas for growth

Slidell, LA

• Designed and implemented paperless system of documentation
• Processed and reconciled payments, verified insurance benefits, scheduled appointments, and procure and manage supplies
• Decreased costs by 15% though improved procurement processes and stricter materials management
• Oversaw daily operation of the practice including assisting the doctor in the selection of new staff members, design and implementation of sales and marketing initiatives, safety and materials documentation, and.
• Successfully planned a surprise event for Dr. Kevin Curley to celebrate 30 years of practicing dentistry. Guests in attendance included current and former employees and patients.

Master Of Science - Ms, Project Management

Bachelor'S Degree, Multi/Interdisciplinary Studies

Interdisciplinary Studies degree focusing on Accounting, Business, and Urban Planning.