• Mentor to a global team of professional services technology advisors delivering E2E event marketing projects for enterprise clients

• Strategic Advisory and Program Delivery: partner with PMO, Consulting, Enterprise Architect, Digital, Product and Engineering Teams to transform Pfizer’s agency meeting technology user experiences globally, conducted in-depth analysis, identified pain points and inefficiencies with the end goal to simplify customer experiences. • Designed a new Tech Helpdesk model with RACI and training roadmap, aligned cross-functional teams, including Pfizer Digital and global 3rd party agencies, successfully launched this new model using MS Sharepoint technology, eliminated inefficiencies by 50%, scaled the Professional Services contract from 6 months to 22 months• Established a new role as central POC, Cvent global system admin with defined roles and responsibilities, created and implemented User Access and Data Management Standard Operating Procedures across 800+ system users globally

Formal mentor for Cvent Event Technology Solution Builders dedicated to Fortune Global 100 clients

- In-house Cvent Event Registration Subject Matter Expert, support Digital for Events team on re-implementation, ongoing customization, user adoption of the new Cvent Event Cloud platform for BlackRock’s event marketing business- Helped BlackRock rebrand and evolve their event registration programs from Starcite/Lanyon technologies to Cvent Event Cloud (classic), rebuilt event templates and event marketing emails using HTML and CSS- Delivered annually 80+ EMEA/APAC event marketing operational projects using Jira Kanban, covering registration website and email build, attendee database management for tier 1 events- Created Cvent Express registration website templates in 10 languages, trained and enabled 50+ BlackRock EMEA marketers to self-service building BlackRock branded marketing websites integrated with marketing automation CRM Eloqua- Configured and delivered on behalf of the BlackRock client, various BlackRock custom API integrations (post implementation) between Cvent Event Management Platform, Eloqua Marketing Automation, and virtual event technologies including GlobalMeet (Talkpoint), Zoom, Webex- Pioneered an industry-leading Virtual Events Success Story, pivoted BlackRock events from in-person to online during Covid-19 crisis, grew customer base by 300%

- Managed high-touch Goldman Sachs EMEA Executive Office event marketing projects- Created and maintained attendee databases in Excel, MS Access and Business Intelligence tools to migrate, transfer, reconcile and report on event project data between varying CRMs within Goldman Sachs Investment Banking, Securities, Asset Management divisions- Built bespoke corporate-branded event email invitation and websites- Devised and executed internal and external event marketing communication plans- Worked with Securities Corporate Access team, configured and managed 1:1 investor meeting scheduling system (Starcite)- Mentored a global team of 8 Meeting Technology Advisors in the Goldman Sachs event data operations team using MS SharePoint for quality assurance, peer review and team Wiki

- Owned 160+ event operations projects annually, covered forecasting, budgeting, registration, travel bookings, attendee data management and reconciliation.- Partnered with agencies to design and deliver onsite registration and attendee engagement using mobile apps and RFID check-in technologies- Created the Goldman Sachs Attendee Playbook, optimizing web pages, apps, content templates, ensuring event content and brand consistency, successfully scaled the demand for event apps by 300% in 2 years

- Developed client database and sales & distribution network of gaming machines in Hong Kong and Taiwan;- Advised strategic procurement of LED products for Rugby World Cup 2011 and Auckland Government Electronic Tendering Service;- Managed office operations and accounting【项目 1.国际二手角子机贸易：08年于澳门G2E赌场设备展览会上，代表客户现场销售价值10,000美元的角子机产品；09年代表客户谈判，起草并签署价值200,000美元的二手角子机销售协议，成功将国际二手角子机引进香港及台湾市场并打开销售通路】【项目 2. LED产品进出口：2010年代表新西兰橄榄球世界杯逾1百万美元的投资项目，向中国厂商成功购买一价值150,000美元的户外LED 移动车； 并代表该客户从中国进口奥克兰市政府招标所用的LED 产品。】