Vicky Smith Email and Phone Number
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Vicky Smith personal email
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Reporting into RBC's Employee Experience CoE, I lead a global team of Learning Performance Consultants and L&D experts who serve RBC’s global Wealth Management, Investor Services and Capital Markets businesses.I'm passionate about partnering with others, believing strongly in coaching and collaborative approaches that inspire and engage. Helping others to understand and play to their strengths is a powerful and rewarding motivator across all areas of my life. My background includes Head of Learning & Development for a FTSE 250 Wealth Management firm, establishing and co-owning a Lean Thinking consultancy deploying private and public sector programmes & projects, 6 years at Durham Business School developing a successful portfolio of accredited management development programmes for senior business executives in the UK and Overseas. My professional career began in Primary Education, which has proved a perfect foundation!• Strong commercial focus on factors that add value to people and performance• Collaborative partnering and an inclusive approach to team leadership• Strong motivator who enthuses others to learn and achieve• Assimilates complex information to arrive at effective solutions• Team leadership and coaching that focuses on establishing & realising team ambitions.
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Director, Global Learning - Wealth Management, Insurance, Capital MarketsRbcNewcastle Upon Tyne, Gb -
Director, Rbc Global Learning, Wealth Management, Investor Services & InsuranceRbc Jul 2023 - PresentToronto, Ontario, CaLeading a team of Learning & Performance Consultants in Europe, British Isles and North America Vicky is responsible for driving global Learning & Performance strategies to strengthen people and organisational capabilities for her business platforms. She helps employees acquire the skills they need, when needed, to meet emerging business priorities. Her team delivers strategic learning solutions that drive behaviour change using performance consulting skills. The team are trusted advisers that enable employee development to impact performance and business outcomes.
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Regional Leadership Board MemberBusiness In The Community Mar 2022 - Jul 2023London, London, GbI am a member of Business in the Community’s North East Leadership Board. Business in the Community is the oldest and largest business-led membership organisation dedicated to responsible business.We inspire, engage and challenge members and we mobilise that collective strength as a force for good in society to:• Create a skilled, inclusive workforce today and for the future• Build thriving communities in which to live and work• Innovate to repair and sustain our planet -
Head Of Learning And DevelopmentBrewin Dolphin Jan 2018 - Jul 2023London, GbReporting to Chief People & Sustainability Officer. Responsible for agreeing and delivering group-wide L&D approaches and interventions in partnership with Talent to meet the people performance needs of the business strategy. -
Head Of LearningBrewin Dolphin Feb 2016 - Jan 2018London, GbReporting to Group HR Director. Member of HR Management Team with accountability for group learning & accessibility.- Emerging talent; employee engagement; apprenticeships; leadership development; executive coaching; team effectiveness. - Leadership of the Learning and Development Adviser Team - Responsibility for meeting needs of senior leaders incorporating responses that are programmatic, coaching-led, mentoring-led, tailored as required. - Partnering with key business stakeholders to further develop the Learning & Development function’s reputation as core to delivering and embedding strategic change. - Co-leadership of Learning, Development and Competence.
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Professional And Personal Skills - Specialist TrainerBrewin Dolphin Sep 2012 - Aug 2014London, GbPart of Training and Competence team within HR.• Lead design role for project-based training to meet regulatory and commercial business needs.• Development and delivery of solutions to meet career framework requirements across business.• Provision of internal coaching to support individual requirements.
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OwnerFreelance Development Specialist Apr 2012 - Sep 2012Organisation Development, Team Coaching, Capability Building and Business Improvement. Lucite International: - Site Induction process review and redesign.- Lean Manufacturing Team coaching and direction for improvement and countermeasure protocols. Tetleys (TATA): Delivery of Root Cause and Countermeasure project for a leading FMCG brand to initiate behavioural change needed for site OD strategy and world class measuresDurham University CEM Centre (Centre for Evaluation and Monitoring): Facilitated team appraisal of project management and team communication processes.
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Project ConsultantMacnaughton Mcgregor Ltd Sep 2009 - Apr 2012Newcastle Upon Tyne, GbSenior manager with responsibility for contract management and client development.- Universities & NHS: Cross-departmental improvement projects, operational excellence workshops, leadership and management development programmes.- Private sector: Management and leadership development (Consultancy and ILM accredited programmes), business strategy, problem solving, project management, personal effectiveness. Clients included: Newcastle University, Durham University, UCLAN, North East Ambulance Service, Tetleys, Tacle seating, Expanded metal, Kavli UK, Piramal Healthcare. -
Operations DirectorP & R Accelerate Limited Aug 2003 - Aug 20092003 Co-founder.Designed Lean implementation programmes: 150 companies realising £30m+ productivity gains 2003-2008. Contract management working with manufacturing and service sectors. Personal specialism: Changing culture and behaviour via cross-functional project facilitation. Clients included: Diageo, British Airways Maintenance, Logan Air, Fujifilm, Scottish Football Association, The Piramal Group, Mortgages plc, BAA, The Malcolm Group, BPI, Cigna, Ciba Specialty Chemicals. -
Programme ManagerUniversity Of Durham Business School 1994 - 2002Durham, England, GbDesign & development of executive education post-graduate qualifications. Programme exports: Curtin University (Western Australia) and Gibraltar. Revenue generation: £250k per annum. Lecturer: Business development, MA in Entrepreneurship. Tutor: Full and Part-Time MBA programmes. -
Class TeacherFife Council Aug 1992 - Sep 1994Glenrothes, Fife, GbFull class responsibility for 30 pupils each year, aged 9-10.Curriculum coordinator.Netball coach.
Vicky Smith Skills
Vicky Smith Education Details
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Henley Business SchoolBoard And Systemic Coaching -
Durham University Business SchoolOrganisation Culture Change
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Heriot-Watt UniversityPrimary Education
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Durham University Business SchoolMaster Of Business Administration - Mba
Frequently Asked Questions about Vicky Smith
What company does Vicky Smith work for?
Vicky Smith works for Rbc
What is Vicky Smith's role at the current company?
Vicky Smith's current role is Director, Global Learning - Wealth Management, Insurance, Capital Markets.
What is Vicky Smith's email address?
Vicky Smith's email address is vi****@****ail.com
What is Vicky Smith's direct phone number?
Vicky Smith's direct phone number is +4420724*****
What schools did Vicky Smith attend?
Vicky Smith attended Henley Business School, Durham University Business School, Heriot-Watt University, Durham University Business School.
What are some of Vicky Smith's interests?
Vicky Smith has interest in Former Regional, Lean And Culture Change Projects, Married With 2 Children, Mbti And Coaching.
What skills is Vicky Smith known for?
Vicky Smith has skills like Organizational Development, Change Management, Strategy, Training, Leadership Development, Business Development, Business Process Improvement, Culture Change, Business Strategy, Workshop Facilitation, Training Delivery, Management Development.
Who are Vicky Smith's colleagues?
Vicky Smith's colleagues are Matt George, Sai Chimalakonda, Raphael Soussana, Emily Navarrete, Vaishnavi Reddy, Bruce Macdonald, Connie Bowley.
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