Vicky Tan Email & Phone Number

Singapore

• Gather data on consumers, competitors, and market conditions to identify potential new markets, sales opportunities• Prepare business proposals, pitch deck, go-to-market strategy, and reports to customers• Implement new tools to help in workflow automation, eg. Salesflow, Leadconnect• Creates marketing strategies to launch new campaigns• Creates funnel stimulation using third party tools• Provide analysis and recommendations • Create and test ad copy• Perform other related duties as assigned

Singapore

• Evaluating and documenting existing business processes• Identifying and implementing process improvement• Communicating new and changed policies• Identifying exceptions and deviations, as well a management of these situations• Ensuring the standards and procedures are being followed• Notifying the participants in the process when standards and procedures are not being followed • Pulling campaign performance data using SQL queries• Ensure data collected via our own database and third party matches with the individual marketing platform (eg. Google AdWords, Google Analytics, Facebook) • Track and measure marketing outcomes including marketing activities, response, leads, sales, retention and ROI• Creates marketing strategies to launch new campaigns• Creates funnel stimulation using third party tools• Provide analysis and recommendations • Create and test ad copy

Singapore

Singapore

• Conducting reviews to ensure clients are satisfied with our products and services• Present social media strategies to clients• Managing client relationship through effective communication, problem solving and campaign optimisation• Establish a trusted advisor relationship that works to ensure client’s overall satisfaction with our technology• Proactively monitor customer activity and provide insights and solutions to the client and our internal teams to improve outcomes• Strategic campaign planning to help the clients meet their objectives• Prioritizing and driving resolution on esclated client issues• Liaising with internal departments to ensure client needs are fulfilled effectively• Ensuring that clients pay on time• Provide technical support and conduct trainings/in-services to customers• Ensure the timely and successful delivery of our solutions according to customer needs and objectives

• Maintains office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions• Planning and implementing office systems, layouts, and equipment procurement• Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments• Maintains office staff by recruiting, selecting, orienting, and training employees• Recording office expenditure and managing its budget• Develop procedures and trainings materials• Recording office expenditure and managing its budget• Ensure sales team target is achieved• Building and maintaining relationships with clients• Provide technical support and conduct trainings/in-services to customers• Ensure the timely and successful delivery of our solutions according to customer needs and objectives• Management of customer requests and product complaints

• Raising brand awareness through corporate marketing channels• Providing good customer service• Provide technical support and conduct trainings/in-services to customers• To attend relevant exhibitions as and when required• Management of customer requests and product complaints• Team up with media agency on digital media buying and create engaging content in line with brand objective• Purchase and issue order in accordance to specification• Coordinate with supplier to ensure on time delivery• On-time preparation and submittal of quotation/tenders to customer • To coordinate, prepare and compile tender submission• Handing of enquires and follow-up on enquiry• Assist in search engine optimization and digital marketing• Project supervision

• Maintain Managing Director’s calendar, making appointments, scheduling meetings and makes necessary travelling arrangement• Perform secretarial duties, handle and compile confidential matters, correspondences, minutes of meeting, expenses claims and business reports• Prepare or translate documents when required• Assist Managing Director in the preparation of presentations and meeting papers• Organize and maintain files and records• Attend to important clients of Managing Director• Assist in organization retreat and other events• Make travel arrangements, visa and accommodations for clients and/or staffs• Undertake special assignments, ad-hoc functions, other related duties

• Manage the centre’s daily operations• Completing all administrative tasks and updating records• Attend to walk-in customers and all other enquiries• Maximising every sales enquiry• Resolve general feedback and complaints and provide solutions for parents to ensure complete satisfaction• Prepare monthly reports for the board and senior management• Provide professional course consultation and excellent customer service to customers• Conduct teaching for Primary and Secondary school level

• Evaluating clients’ credit data and financial statements in order to determine the degree of risk involved in lending money to them• Preparing reports about the degree of risk in lending money to clients• Analyzing client records and using the data to recommend payment plans• Conferring with credit associations and references to exchange credit information on clients• Evaluating the financial status of clients by producing financial ratios through computer programs• Filling out loan applications and including the credit analysis and loan request summaries, then submitting these loan applications to loan committees for their approval• Helping supply chain and sales and marketing departments in managing financial orders to help them control credit exposure, make payments on time, and reduce the risk of customer disputes• Conferring with clients to verify their financial/credit transactions and to resolve their complaints• To perform site inspection