Vicky L Timmer Email and Phone Number
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Results-driven restaurant executive with extensive senior leadership experience in creating effective teams in new markets and strengthening teams in existing markets. Strong and diverse multi-disciplinary background in Operations, Training and HR with related experience in Facilities and Construction, IT, Finance and R&D. Strengths include the creation and execution of processes to produce optimal margins while ensuring highly satisfied Guests. A servant leader. A road warrior. A Disney-phile. A Jack Welch fan.
Qdoba Restaurant Corporation
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Director Of OperationsQdoba Restaurant Corporation Aug 2017 - PresentSan Diego, California, Us
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Vice President OperationsPollo Tropical Oct 2012 - Aug 2017Miami, Florida, UsDirectly responsible for 150 unit, 4 state Fast Casual restaurant brand with total sales of more than $380M annually. Led a team of 4 Region Directors who were each responsible for 30-45 restaurants and 4 to 7 multi unit managers. Launched a platform that improved food costs by 1.2% over a six month period by reducing waste and shrinkage. Partnered with Finance and Development teams to identify locations, design a new prototype and open 60 restaurants on a 90 restaurant base in just under 3 years. With training and HR, staffed and developed teams in emerging markets while maintaining a salaried manager turnover in core markets at less than 20% annually. Worked with HR to ensure positive employee relations, minimize unemployment claims and develop better recruiting and selection tools. Worked with finance to update financial forecasts and identify opportunity areas. Partnered with marketing to ensure we had meaningful and well executed marketing plans by DMA. Partnered with purchasing and R&D to stream line back of the house operations while presenting brand right, popular LTOs and menu items that were cost effective and executable at the restaurant level. With the Off Premise Team and IT partnership, launched first, online ordering and then 3rd party delivery through out the system. With IT and Marketing, launched a robust Loyalty program, Pollo Rewards that works with a barcode scanner to also read coupons. -
Region Director Of OperationsPollo Tropical Mar 2006 - Oct 2012Miami, Florida, UsDirected 4-10 District Managers who managed teams of 20 to 30 managers per district with AUVs over $2M annually. Also directly supervised the Region HR Generalist, a Facilities Manager and 3 Field Training Managers. Pioneered the opening of restaurants in major markets and states where Pollo Tropical had no presence. Staffed and developed people on multiple levels to support growth.Over 6 years, grew the region from 24 restaurants and 4 districts to 75 restaurants and 10 districts in 3 states while improving operational measurements and profitability such as drive thru times, food cost, labor cost and team turnover.
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Region Hr Manager And Multi-Unit ManagerCarrols Corporation 1988 - 2004Syracuse, Ny, Us| DISTRICT MANAGER |2000 TO 2004, ASHEVILLE, NCLead a district of 8 restaurant managers in the greater Asheville market. This was a high travel market with restaurants as much as 2 hours from one another. Was top ranked for Food Cost Control, Drive Thru Speed of Service and Management Turnover. | REGION HUMAN RESOURCE MANAGER |1995 TO 2000, CHARLOTTE, NCResponsible for recruiting, retention and labor relations for 99 restaurants in North Carolina, South Carolina, Michigan, Ohio and Kentucky. Reduced the management vacancy rate from 7% to less than 2%. Reduced management turnover from 60% to 27%. | CERTIFIED CLASSROOM TRAINER |1992 TO 1995Conduct core management training classes including Basic Management Training, Applied Food Safety, Interpersonal Skills Training and many others. Certified by Carrols Corporation, Burger King Corporation, the Red Cross and the National Restaurant Association Educational Foundation. Conducted classes in several states for Carrols managers and other franchisees. | FIELD TRAINER AND RESTAURANT MANAGER |1988 TO 1992, MORGANTON, NC• Managed several restaurants and facilitated new manager training. Famous for our 100 Car per hour drive thru!. -
General ManagerCke Restaurants, Inc. 1985 - 1988Franklin, Tennessee, UsStaff and develop the restaurant managers and team members to provide the best Hamburger Restaurant experience possible. Provided great products and pleasing environment by following operational and training systems, friendliest service through effective selection, training and supervision.
Vicky L Timmer Skills
Vicky L Timmer Education Details
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Southwestern CollegeGeneral
Frequently Asked Questions about Vicky L Timmer
What company does Vicky L Timmer work for?
Vicky L Timmer works for Qdoba Restaurant Corporation
What is Vicky L Timmer's role at the current company?
Vicky L Timmer's current role is Director Of Restaurant Operations: Developing Effective Teams, Building Sales, Supporting Operators.
What is Vicky L Timmer's email address?
Vicky L Timmer's email address is vt****@****cal.com
What is Vicky L Timmer's direct phone number?
Vicky L Timmer's direct phone number is +140785*****
What schools did Vicky L Timmer attend?
Vicky L Timmer attended Southwestern College.
What are some of Vicky L Timmer's interests?
Vicky L Timmer has interest in Children, Economic Empowerment, Poverty Alleviation, Disaster And Humanitarian Relief, Animal Welfare, Arts And Culture.
What skills is Vicky L Timmer known for?
Vicky L Timmer has skills like Restaurants, Restaurant Management, Hospitality, Team Building, Training, Multi Unit Management, Food Service, Catering, P&l, Inventory Management, Food, Time Management.
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