Vicky A. Varnum Email and Phone Number

Manage Human Resources, including administration of staff benefits, payroll, and retirement programs, full cycle recruiting, administration of background checks, management of personnel records, and policy. Manage facilities, school insurance, school improvements, maintenance vendors, licensing, and permit requirements from all government and regulatory parties. Arrange inspections, fire drills, and building improvements. Supervise Maintenance and Custodian team and Accounting Manager.Coordinate the work of the Financial Aid Committee, and administer awards to applicant families.Responsible for developing the annual budget and working with the Finance Committee and the board of trustees to review and approve the budget.

* Handle Thacher’s day-to-day financial affairs and human resources responsibilities, including preparation of contracts, salaries and payroll; preparation of tuition billing, supervision of payment-plan tuition billings and collection; administration of staff benefits, retirement programs, and management of personnel records. * Process enrollment contracts, application and deposit payments, and create accounts for new customers each year.* Maintenance of Thacher’s bank accounts and petty cash, including TPA and class accounts. * Maintenance of financial books and records, including accounts receivable, accounts payable, monthly and quarterly budget reports, balance sheets, profit-and-loss statements, and cash flow analyses.

Spanish Specialist In Lower Elementary.

* Joined the VP of HR and Operations at a point where she was the sole responsible person of all Human resources areas, during a period of great company growth. With a two-person HR team, the company grew in employee size about 40% during an 18-month period.* Involved in the day-to-day functions of Human Resources including Benefits administration, recruiting, new hire processes, training, and policy.* Assumed all employee benefit administration duties, enrolling all new hires into the different plans, answering any questions from employees regarding benefits, presenting benefit plans at Staff meetings, and updating benefit information in our intranet. Added a few benefits at no additional cost to Continuum.* Developed and implemented Wellness Program at no cost to the company. Included a variety of programs and challenges to motivate employees and increase participation.* Recruiting Coordinator for the first couple of years. Posted all open positions on our intranet, our website, and other career websites such a Monster, Boston.com, and different school websites for internships and alumni positions. Scheduled interviews, prepared offer letters; new hire set up, and coordinated steps to welcome new employees to Continuum.* Managed relationships with schools to recruit interns. Provided them with updated flyers twice a year.* Coordinated training programs with vendors, and IT department when computers were needed. Scheduled and prepared materials.* Analyzed data collected from intern exit interviews, and developed an Internship Experience Improvement program to maximize their experience as an intern.* Served as Spanish/English translator in different situations and for different project work for high profile clients.* Maintained our Intranet and employee handbook to include and update our benefits, policies, new hires, open positions, training programs, etc.

* Lead the Operations department during a turnover period. Assisted in the search, interviewing and training of the new Operations manager, and two more members of the group, as I trained to transition to the HR department.* Became the point person and mastered all aspects of Office administration while achieving a high level of client satisfaction. Ensured a seamless transition without disruption to anyone across company.* Recognized as “the glue that kept Operations together”* Welcomed clients and provided hospitality during client or project meetings to our employees. * Developed new processes to increase productivity all around our Operations group.* Improved the new hire orientation by creating a Guide to new employees containing all pertinent Operations information. Praised process by upcoming hires.

* Supported Diversity Training curriculum and Management Development courses, by preparing schedules, coordinating registration, updating database.* Maintained accurate and updated spreadsheets, with information on stats, as well as chargebacks, and invoice activity for department cost center, and prepared monthly reports.* Updated department website on PageMaker with current activities, new employees, etc.

* Generated invoices from inputted data in CBS system, uploaded information to accounts receivable system, reconciled CBS to A/R system to ensure account positions were in agreement and accurate. * Processed $800,000 to $1.7 million daily from DDA accounts. Ensured money was allocated accurately in a timely fashion, to allow payment of clients’ bills.* Communicated with Portfolio Accountants daily to resolve any inconsistencies with client’s accounts. Resolution of inaccuracies to promote prompt and accurate customer satisfaction.* Integrated two positions in one by analyzing, improving and redesigning spreadsheets, workflow, and responses to daily activity.

Provided personal care, exercise, social companionship, meal preparation, and daily living assistance, to include banking transactions, minor shopping, and other normal living tasks.

Taught Spanish in after school programs at different schools throughout the South Shore to children ages 5-9. Provided a creative approach through play, enhancing children’s learning abilities