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• Create and optimize various of Global and regional regular reports on weekly/monthly to provide all channels visibility in sell-in, sell trough, inventory, and DOS, activation, End to End inventory/DOS, for activation trend, channel health, and target achievement reviews• As Global super key user for channel’s systems, responsible for new system business processes and deployment, conduct new release training and monitor user behaviours and data quality.• Prepare short-term sell-in sales forecast based on SKU activation, channel inventory and seasonality trends, as well as supply conditions.• Ad-hoc reports from global management team or other regions/countries.• Ad-hoc what-if analysis and simulation model building.

• Provide accurate sales analytical reports for sales management on various periodic report to support business objectives.• Provide ad-hoc reports for country sales and sales operation team based on user’s request.• Super Key user for channel systems, create and maintain all push email reports via system configuration, provide training on IT tools, clarifying on system defects, follow up and test system developments.• Ensure end-to-end data quality, monitor data flow between systems with clear understanding on the data processing logic.

Supporting the design and operations of Sales & Marketing Dashboard reports with my team of 5 persons• S&M Dashboard report data collection & data quality check.• S&M Dashboard report raw data submission status tracking & follow up.• S&M Dashboard report raw data processing & consolidation.• S&M Dashboard report generation & process enhancement.• Training team members on S&M report processing & generation.• Pricing Intelligence data handling requirement analysis and execution.• Support pricing intelligence service operations• Train & monitor team member on Pricing Intelligence data processing.Regular report data quality review• Supervising phone activation report’s data quality check & validate contents before delivery to global VPs and selected stakeholders.• Help team to simplify & enhance on the report generation process.Support process manager to do requirement analysis & process documentation.Ad-hoc report generation based on user’s requirements.SOP & checklist review and maintenance.Manage FESCO resource for work allocation, monitoring and mentoring.

Sales Mgmt Review System (China Local System) Administration• Weekly order book report data extraction from SAP.• Order book report data processing and upload to SMR system.• Daily SMR operation box monitoring.• Based on user’s requirement, extract defined data from back-end system and provide data to users using basic database queries.• Support project managers to organize training session for end-user in new release.CRM Operations System Data Cleansing Project• Manage data quality between CRM and Sales Mgmt Review systems， ensure master and transactional data are aligned.• Support project manager to set up routine meeting with account to clarify data issues.• CRM master data checking and update monitoring.Core Program website & Wiki set up and maintenanceDaily administration work for team (contract, NDA & asset such as Laptop, SecurID token maintenance)

Office Administration• Working with Workforce Resource team for office renovation and new office relocation projects.• Leasing and rental review on yearly basis and getting proper authorization.• Office hardware and asset management, e.g. office asset application/ purchase, office supplies management/purchase etc.• Beijing office national tax & local tax management and deal with regular government affairs.• Daily expense claim checking, statistics and submission.Sales Assistance• Assist HR on-site to recruit temporary promoters and conduct induction training.• Handle the departure procedures of sales representative and promoters.• Support training manager to do new launched products training for filed force.• Marketing resource supply and outlet onsite support for promotion activities in peak season.• Receive and coordinate the visits of global management team and help sales managers to do customer/outlet visit plan.• Account meeting and internal team building arrangement.• Support sales managers to set up monthly sell out target in CRM system and sales achievement analysis• Half year retail landscape survey and analysis for sales team review.• Marketing resource allocation and office warehouse management.’• Support District General Manager to do travel plan development and reimbursement process optimizing for sales team.• Support District General Manager to do entertainment and travel cost allocation for sales team members based on quarterly & monthly budget.

• Assist trainer to design training courses.• Support trainer to prepare training materials.• Training satisfaction survey consolidation and evaluation.• Daily admin work for team.