• Built and maintained automated test scripts to handle repetitive testing tasks per latest requirements.• Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.• Provided technical guidance on automation best practices to QA teams in other offices• Utilized defect tracking systems such as JIRA to monitor bug resolution progress.• Recommended changes to developers for better automation implementation.• Provided recommendations on improving the usability of applications from a customer perspective.ACHIEVEMENTS + HIGHLIGHTS• Automation Framework Research - Led an initiative to research and identify the most suitable automation framework for our QA team, considering factors such as scalability, ease of use, integration with existing tools, and support for our tech stack. This selection streamlined our testing process, improved test coverage, and reduced execution time, ultimately enhancing overall software quality and team productivity.• Process Improvements & Workflow - Setup Collaborated as part of a specialized team brought in to revitalize underperforming projects by implementing efficient processes and workflows. Worked closely with project managers, developers, and creative teams to identify bottlenecks, streamline communication, and establish clear, scalable procedures. Led efforts in defining testing strategies, integrating automation into the development cycle, and promoting best practices for quality assurance. • Subject Matter Expert of TestSigma Testing Framework - Collaborated with QA teams across multiple offices to guide the setup and implementation of automation for their projects. Provide technical expertise and hands-on support, helping teams design and execute automated test strategies tailored to their project needs. Ensure alignment of automation efforts with company-wide QA standards, driving consistency, efficiency, and improved test coverage across teams. Regularly share best practices and offer ongoing mentorship to improve the overall quality and effectiveness of automation initiatives.