Victor Alexandrov Email and Phone Number

Business development and customer success• Onboarding new clients and client interviews online• Client support, client success, customer development• Internal reporting and dashboards development and support• Programmatic campaigns performance optimization and consultancy• Interdepartmental communication and coordination (KnowledgeBase, Finance, Sales, Marketing) of mutual projects• New initiatives operational and analytical support• Multifunctional independent operation, flexibility, team work, in line with deadlines

• Onboarding new clients and client interview via phone calls• Setting up client's programmatic media buying campaigns• Programmatic campaigns performance optimization• Client support, client success, customer development• Internal reporting and dashboards development and support

• Client success and customer development• Customer needs analysis• Launched new product within first month in a company• Sales of additional product to current customers• Churn analysis and prevention of payment failures

Started internet store from scratch. Net Profitability 42.5%• Landing page creation and development on Tilda• Yandex.Direct, Facebook+Instagram campaigns launch and development• Yandex.Metrics and Google Analytics installation, targets setting (Yandex.Metrics)• Modification of landing page based on Web.Visor data, testing special offers and deadlines• Monitoring main financial and economical indicators• Working with incoming leads, upsale, crossale, delivery negotiationKeen on developing myself in e-commerce, digital marketing and learning new promotion tools and ways to generate traffic. I took many webinars on YouTube, and visited events organized by Cybermarketing, E-lama, ConverMonster, etc..

• Market research and benchmarking• Project management, budgeting, presentation preparation• New team members interviewing and assessment, HR skills• Sales of available products and communication with clients (top managers, business owners and entrepreneurs) • Telemarketing, sales scripts development• Events organization and support• Partnerships development

Sales and Marketing dept., Graduate specialist (full time):• Development of internal processes for launch of government scrappage incentive program• Sales&Marketing team analytical support (research, performance reviews, reporting)• Dealers performance review presentation materials preparation• Mystery shopping in Moscow, Saint-Petersburg and Russian regional cities• Communication with dealer network and project support• Dealer corporate standards implementation audit coordination

Operations department, derivatives group, Specialist (full-time)• Processing and confirmation of derivative deals (IR derivatives, NDF, REPO, Vanilla derivatives)• Negotiations with counterparties and trade details affirmation• Systematization of data flow and its update

Strategic Consulting, Visiting Associate (part-time)• Supported sales & marketing project for international automotive company• Took part in market research project for one of the biggest Russian automotive companies• Analyzed collected data and amended sorting algorithm • Data search and project team presentation update and editing

Advisory, Performance improvementIntern (full-time)• Took part in implementation and development of resource planning system for one of the biggest Russian retail companies • Analyzed current internal business processes and took part in their improvement • Date acquisition, development and editing project team’s presentations