PROFILE• Well versed Senior Network Engineer with over 20 years of experience maintaining and resolving complex network problems for both corporate and federal government agencies in the Washington DC metropolitan region. Architecting, designing, and deploying, as well as hands-on experiences in leading and assisting in the design, deployment, and support of networks with varying degrees of complexity and size.• Committed and dedicated to building solutions that enable clients to achieve their business goals.

Work as a contractor with the Department of Transportation in the Information Technology Shared Services organization under the Office of Secretary. Perform network engineering task in a Cisco environment that provides services to over 12,000 networked PCs (laptops and desktops) and 900 servers, including systems located primarily within two data centers, and specific file and print servers located at approximately 160 field locations and 260 offices.

Network Engineer with responsibility for the architecture, design, test and support of multiprotocol enterprise network and Telephony for corporate IT. Selected contributions: Troubleshoots layer 2 and layer 3 switches to support BFSFCU’s virtualize environment to maximize network performance. Adept using Wireshark and Path Solutions application to troubleshoot dropped VoIP packets between VM Interactive Communication media (VM) server at remote data centers.  Troubleshoots (EIGRP) P2P link intermittently experiencing low mean opinion scores( MOS ) values believed to be a head of line (EOL) port congestion issue but resolved by replacing Ethernet cable between core switch and media server. Assist in managing various client systems to include Windows Server 2012 R2, Citrix XenServer, VMWare systems Updated Cisco layer 2 and 3 network infrastructure Visio physical and logical drawings for training tier 2 and 3 IT colleagues . Configured and documented business continuity multi-layer Cisco 3750G route/switch at a Sungard data center for essential banking executives and administrators. Currently responsible for upgrading core 6509E with 6807 XL switches , and MDS 9133 SAN FC switches with MDS 9148s.. Submit incident reports pertaining to network outages to up management to include Visio drawing of affected circuits and hardware. Submit change management request for network port configurations, IOS upgrades and stack switch replacement. Installed Ubuntu server 15.10 on VM with Open DLP software for DLP Project to scan network share drives to remove credit union member’s personal data. Troubleshoot and maintain 4 VPN ATM (CASH ATM’s) connections via DSL circuits. Centrally monitor Cisco infrastructure via SolarWinds Network Performance Monitor, Cisco Prime 3.0 and NetFlow Traffic Analyzer. Maintain and T/S VoIP FXS and FXO’s gateways.

Network Engineer with responsibility for the architecture, design, test and support of multiprotocol enterprise network and Telephony for corporate IT. Selected contributions: Troubleshoots layer 1, layer 2 and layer 3 issues for all 40 locations of ABC Imaging’s Enterprise VPN Network. Work with field engineers, other (ISP) providers and directly on IP equipment to achieve maximum network up-time and swift resolution of all issues Responsible for completing network maintenance to add capacity, upgrade equipment, troubleshoot network outages at branch offices and hardware problems Monitor, sort, and document items that come into the ABC NOC email box with others on the team Possess extensive, hands-on experience with Cisco routers and switches to include Cisco 4451 ISR router, Catalyst WS-C4507R+E, Cisco ASA 5505’s and Cisco 2960 access switches. Possess extensive, hands-on experience upgrading, backing up and restoring software images and configurations on all Cisco ASA Security Appliances and Cisco switches. Configure site-to-site VPN’s (IPSEC, l2l). Configure redundant and backup ISP (Verizon Business) links for ABC Imaging’s VPN Enterprise Network which utilizes Cisco ASA Security Appliances running IOS version 8.3 and version 9.2 Manage branch office IWATSU PBXs. Troubleshoot T1, DSL, MPLS, LAN, VPN network connectivity issues. Create and document branch office network physical and logical designs using Microsoft Visio. Work on an on-call rotation basis to support 24x7 high availability datacenter/s. Successfully provided cost savings negotiating ISP agreements and contracts for data and voice services for all 40 locations of ABC Imaging’s Enterprise Network.