Design, development, testing and maintenance of enterprise multi channel applications.

Development, testing and maintenance of Loyalty and contests implementation

• Evaluated and identified appropriate technology platforms (including web application frameworks and the deployment stack) to deliver the company’s services.• Acted as Team Leader to design, develop and maintain the customer care system, reducing the margin of error for the refund claims' administration. • Coordinated 3 groups in 2 locations (India and Milan) to develop applications (IOS and Android) using, Agile/SCRUM methodologies. The applications developed have increased both our client database and sales of our services at airports locations.• Trained the Customer Care Team in Moldova, introducing them to the baggage security services offered by Safe Bag at airports and online (Web/Apps).

• Optimizing web assets for optimal speed and performance, applying eye catching web and functional digital design concepts• System faults/failures management • Strong understanding of database (MySQL), indexing techniques and query optimization• Developed a search engine for reservation hotel online