Victor Nunez Email & Phone Number

Exeter, Rhode Island, Us

Exeter, Rhode Island, Us

Work with Cisco Unified Communications Manager, Cisco Unity, Cisco Unity ConnectionWorking on the following:- Administration/configuration- Calabrio Workforce optimization products - Cisco Meetingplace/Webex, - Cisco Emergency Responder- Jabber - Cisco Telepresence hands-on technical- Open Text Rightfax experience- Cisco Video Endpoint-TMS/ TMS-XE- Cisco Prime Collaboration Provisioning (PCP)

Exeter, Rhode Island, Us

Work with Cisco Unified Communications Manager, Cisco Unity, Cisco Unity Connection, Cisco Unified Contact Center ExpressWorking on the following:- Administration/configuration- Calabrio Workforce optimization products - Jabber - Cisco Telepresence hands-on technical- Open Text Rightfax experience- Cisco Video Endpoint-TMS/ TMS-XE

Exeter, Rhode Island, Us

Cisco Collaboration- Created an new Virtual Machine with CUCM 10.5. Created Account for over 50 users.- Configured Unity- Configured CER (emergency Responder)- Configured CUEAC (Auto Attendant)- Cut over Customer's Network from Analog PRI to Cisco Voice GatewayRoute and Switching- Configured 2960 and 3650- Created New Vlans for Client's network- Applied Atrion's Best Practice on configuring to ensure customer's equipment is secure.VMware- Created a vCenter Appliance on a UCS Server- Configured VMs on ESXI host and associated them with vCenter

Exeter, Rhode Island, Us

Answer user inquiries regarding computer software or hardware operation to resolve problems. Refer major hardware or software problems or defective products to vendors or technicians for service.Develop training materials and procedures, or train users in the proper use of hardware or software. Confer with staff, users, and management to establish requirements for new systems or modifications.

Maintain and administer computer networks and related computing environments includingcomputer hardware, systems software, applications software, and all configurations. Plan, coordinate, and implement network security measures to protect data, software, andhardware.Configure, monitor, and maintain email applications or virus protection software. Operate master consoles to monitor the performance of computer systems and networks, and tocoordinate computer network access and use. Load computer tapes and disks, and install software and printer paper or forms.Design, configure, and test computer hardware, networking software and operating system software. Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future. Confer with network users about how to solve existing system problems.

Duties included assisting customers with merchandise, Perform inventory counts of merchandise and supplies, Enhance network performance in the business, Perform network security enrichment in the business

As an Intern I was able to Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders, Recommend products to customers, based on customers' needs and interests, Answer customers' questions about products, prices, availability, product uses, and credit terms, Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.