- Responsible in the US and the Canadian operation for Quality Assurance and TechnicalServices. Supervise a team of 15 people (union).- Maintenance and implementation of the ISO 9001 Quality System.- Responsible of operation of two Quality Control Labs and CapEx projects.- Lead the process to obtain and maintain approvals and listings for all new or currentproducts from agencies such as: FM Approvals, UL, ULC, IBC, FBC, TDI and ASTMstandards.- Implementation of process improvements through Lean-Six Sigma projects.- Technical and commercial customer service in the American and Canadian market inorder to detect and attend their needs.- Development of new products as well as the improvement of actual ones through theimplementation of both Engineering and R&D.- Customer complaints rejects have been reduced by 25% each year duringadministration.- Contributing to improve the overall A-grade percentage of the plant from 95.6% to 97.1%

- Lead Six Sigma teams; responsible for plan and execute continuous improvementprojects.- Coached and mentored of Green Belts across all functions including R&D, logisticsproduction and sales.- Lead cross functional teams to help develop a successful strategic planning.- Generated savings up to 700 KUSD developing more than 7 projects in production,logistics and R&D.

- Lead Six Sigma teams; responsible for plan and execute continuous improvementprojects.- Coached and mentored of Green Belts across all functions including R&D, logisticsproduction and sales.- Lead cross functional teams to help develop a successful strategic planning.- Generated savings up to 1500 KUSD developing more than 7 projects in production,logistics and R&D.

- Managed and implemented the Quality Management System (QMS) based on ISO 9001- Integrated the ISO 9001 scope with ISO 14001, OSHAS 18000- Planned, executed and analyzed the audits carried by customers, registrars and internal.- Applied Six Sigma basic tools for root cause analysis: process mapping, CTQ’s andFMEA.- Supervised 1 employee.

- Performed evaluations to determine the auditor time needed for ISO audits.- Designated as External Auditor trainee.- Provided Customer Service to new and certified companies.