I’m a versatile tech professional with over a decade’s experience in fast-paced, post-sales environments in fintech, blockchain and crypto sectors, including project consultant, customer success and client services roles. This wide-ranging background has given me an adaptable, diverse skillset, with the ability to exceed objectives in complex and pressurised settings using multifaceted skills in technical project management and consultative client support. Many of my career achievements have come from finding new ways of working to drive efficiency, resolve technical problems and generate account revenue, as well as from building strong cross-functional and client relationships at all levels. I’m proud of the reputation I’ve earned as a collaborative link between technical, commercial and client teams. As my career progresses, I’ve also increasingly become known as a natural coach and mentor who helps less experienced talent to excel. Motivated by values of commitment, integrity, transparency and empathy, I’m passionate about delivering results by collaborating in groups of dedicated, talented people. I relish opportunities to get things done through lateral thinking and creative problem resolution, particularly when adapting with agility to exciting emerging technologies. Career highlights include over-achieving against challenging targets for demanding enterprise clients, particularly when working onsite as a project consultant to secure a long-term, multi-million-dollar contract with Zego’s flagship client, ACC. I also turned around perceptions at a major client for PAR by helping to resolve difficult and ongoing technical challenges, critical to the retention of a major account. I’m also keen to strengthen my network with new industry connections – please get in touch at victorkfields1@gmail.com.Specialties:- Project Management, Agile / Kanban Project Leadership, Customer Success, Client Services.- Technical Client Support, Problem Resolution, Security Risk, Fintech, Blockchain, Crypto.- Optimized Project Workflows, Change Management, Process Engineering, Cost Reduction.- Stakeholder Engagement, Cross-Functional Collaboration, Multi-Disciplinary Business Partnering.- Coaching, Mentoring, Training, Talent Development, Workshops, Demos, Presentations.