Senior System Trainer
Current• Conducts computer training needs assessment by collecting information relating to work procedures, workflow, and reports; understanding job-specific functions and tasks.• Determines system utilization requirements by researching and testing systems.• Maintains safe and healthy training environment by following organization standards and legal regulations.• Conducts training classes by presenting job-specific, company-specific, and generic software applications and personal computer classes.• Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.• Maintains quality service by establishing and enforcing organization standards.• Evaluates training by evaluating the effectiveness of training to specific job applications.• Maintains technical knowledge by attending educational workshops; reviewing publications.• Contributes to team effort by accomplishing related results as needed.• Monitor attendees’ performance and response to training • Receive and advice customers in order to satisfy their requirements Some of the successfully delivered training & workshops:• Microsoft Azure Training- OSN, 2018• Microsoft office 365 Training- OSN, 2018• Installation, Storage, and Compute with Windows Server 2016 Training- UAE University, 2018• Deploying and Managing Windows 10 Using Enterprise Services Training – ENOC, 2018• MCSA Track – Etisalat, 2018• Microsoft Exchange Training – Etisalat, 2018• Supporting and Troubleshooting Windows 10 Training - UAE University,2017• Microsoft Azure Training – AlNabooda, 2017
