Victor Jay Muli Email and Phone Number

Stratos (high end restaurant) Pre-Opening Creating the ULTIMATE satisfaction and experience for every Guest. Ensure a full operational bar well arrange items and clean environment for efficient service.  Maintain superior customer service for every each guest and ensure guest receive high standard of services.  Weekly Goals, Targets, and Trainings. Active checking of expiring products, together with proper labeling of items. Active checking of fridge temperature, and hygiene of record of the staff.  Precise checking of inventory in alcoholic beverages and item used in the operation. Control Store and Bar Requisition as well as ordering the requisition that matches par stocks of the outlet and general items needed in the restaurant operation. Patience and Focus for dividing the priority of work especially during busy time.  Mixing Classic Cocktails, and elevated craft cocktails that signatures our outlet.  Highly skilled in mixing of cocktail that catches the guest palate. Creating new cocktails for menu recipe as well some homemade Ingredients.  Trained knowledge in wines and having a good use in up-selling skills. Positive Attitude, Friendly manner in the job for a better team work.  Cost Controlling of Beverages by Minimizing beverage expenses and ordering items. Costing & Pricing of Beverages in market expectation and company standard.  Ensuring HACCP standards, SOP's, inside the whole outlet. Preparing all beverages for special events and occasions for large group and packages. Keep bar records and restaurant files well updated for back up. Minimize and control breakage, ideal set up to lower chipping of glasses.  Micros Cashiering Opening and Closing Procedure. Receiving reservation and making booking for guest. Handling small guest complaint. Help & supervise the dining area and lounge if busy.

 Promote superior customer service  Shift in-charge  Barista (coffee art) Bar in-charge Expiry champion

Banqueting