Victor Rocha Email and Phone Number
Profissional com sólida experiência e conhecimento em logística inbound e outbound, negócios internacionais (vendas) e customer service, atuando tanto na indústria, como empresa de serviços para diversos segmentos (modais: aéreo, marítimo e rodoviário). Sempre atuando como focal point para o cliente interno e externo, dando todo o suporte desde o primeiro contato, geração do pedido, até o pós venda juntamente com todos os demais assuntos da operação para definir estratégias no processo logístico internacional e nacional como: melhores rotas, custos envolvidos, níveis de serviços disponíveis, e também envolvido em outros setores como: planejamento, compras e marketing.Longa experiência vivendo fora do país, onde pude alcançar fluência na língua inglesa e desenvolverexperiência internacional nos segmentos de customer service e vendas, vivendo longe da zona de conforto e atuando profissionalmente em países como Austrália e Estados Unidos.::Professional with solid experience and knowledge in international business, customer service and international logistics. Acting as a focal point for the customer´s supply chain team, giving all the support since first contact, order generation and after sales, plus defining the best strategies in the international logistics process such as: best rotes, all the costs involved and services levels available to attend customer´s demand. Solid knowledge of others areas such as: commercial field, negotiation, procurement, purchasing and sales.My greatest strength is my adaptability to do new things when it comes to work. I have a huge experience living abroad far away of the comfort zone experiencing multicultural societies where I could achieve a fluent level of the English language and international experience working for companies in Australia and United States.
Sears Seating
View- Website:
- searsseating.com
- Employees:
- 328
-
Import And Export AnalystSears SeatingState Of São Paulo, Brazil -
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International Network DeveloperAdimax Feb 2022 - Apr 2023Salto De Pirapora, São Paulo, Brazil -
Operational Analyst - Import And ExportDsv - Global Transport And Logistics Feb 2021 - Feb 2022São Paulo, Brasil• Running Air and Ocean import operations from different origins to General Motors since the pick up of the material, scheduling all the international transit and follow up of the arrival in Brazilians port and airport• Helping client with regulatory affairs process and customs clearance with the best information• Ensured all partners in the supply chain are working effectively and efficiently to ensure smooth operations.• Responsible for providing the import billing with all the… Show more • Running Air and Ocean import operations from different origins to General Motors since the pick up of the material, scheduling all the international transit and follow up of the arrival in Brazilians port and airport• Helping client with regulatory affairs process and customs clearance with the best information• Ensured all partners in the supply chain are working effectively and efficiently to ensure smooth operations.• Responsible for providing the import billing with all the costs to the client for payment Show less -
Operations AssistantAllog Transportes Internacionais Jul 2020 - Feb 2021Itajaí, Santa Catarina, Brasil• Running Air and Ocean import operations from different origins such as: Asia, Europe,South America,etc.• Determined efficient and cost effective methods of moving goods from one location to another.• Reserved necessary space on aircraft, ships and trucks.• Scheduled International and Domestic shipments.• Provided customer transportaion quotes Ensured all partners in the supply chain are working effectvely and efficiently to ensure smooth operations.•… Show more • Running Air and Ocean import operations from different origins such as: Asia, Europe,South America,etc.• Determined efficient and cost effective methods of moving goods from one location to another.• Reserved necessary space on aircraft, ships and trucks.• Scheduled International and Domestic shipments.• Provided customer transportaion quotes Ensured all partners in the supply chain are working effectvely and efficiently to ensure smooth operations.• Communicated effectively with clients and responding to their requirements.• Booked sub-contractors and ensuring they deliver within agreed terms.• Ensuring the lowest cost of storage at the brazilian airports and ports• Responsible for all the door to door deliveries.• Collaborating with custom brokers.• Creation and presentation of KPI’s.• knowledge of Siscomex Mantra to follow international goods in Brazil.• Knowledge of import regulatory affairs process: ANVISA, MAPA.• Work well and get along with others in a diverse work environment of both clients and business associates, ensuring the highest work quality• Customer service skills including the ability to recognize the needs of clients allong with problem solving• Booking air and Ocean freights.• Tracked shipments worldwide to guarantee estimated time of arrival - investigate delays.• Ensuring document accuracy Show less -
Senior Customer RelationsProperty Partners Rental Management Sep 2015 - Dec 2019Brisbane, Queensland, Australia▪ Assisting customers at all times ( Phone, email, walk-in)▪ Being available, friendly and helpful, ensuring all customers receive a positive experience.▪ Working cooperatively and end to end in a team environment▪Prospecting new clients to increase business ▪Entering and managing data ▪ Negotiating Leases ▪ Advertising properties in social media ▪ Showing apartments to prospective tenants ▪Inspecting units -
Dock WorkerPort Of Brisbane Pty Ltd Feb 2017 - Jul 2018Brisbane, Queensland, AustráliaLoading and unloading material on a docked conteiner ship at Brisbane port. -
Logistics AnalystFlex Jan 2011 - Aug 2015▪ Responsible for the Importations (parts and pieces, machineries), based on the customs benefit defined by each importation (direct, Recof, VMI, Drawback). Follow up and intervention with the logistics players and government departments to attend with the lead times and process flow defined. VMI (Vendor Management Iventory) implementation and fully management, with KPIs presentation to end customer.▪Follow-up of international shipments of parts and pieces using freight forwarders –… Show more ▪ Responsible for the Importations (parts and pieces, machineries), based on the customs benefit defined by each importation (direct, Recof, VMI, Drawback). Follow up and intervention with the logistics players and government departments to attend with the lead times and process flow defined. VMI (Vendor Management Iventory) implementation and fully management, with KPIs presentation to end customer.▪Follow-up of international shipments of parts and pieces using freight forwarders – ocean/air freights.▪ Work together with customs team in Brazil – follow-up of customs clearance at GRU/VCP airports and Port of Santos, ensuring customs compliance on the processes.▪ Pick-up arrangements with local carriers and provider▪ Responsible for calculation of freight costs of ocean/air modals. ( Ocean x Air Consol x Air Express).▪ Elaboration and presentation of KPI’s.▪ Exchange rate closing of importation processes.▪ Understanding relevant import and customs regulations in detail and act accordingly.▪ Analyze and identify opportunities to streamline the processes, improve productivity, and/or reduce costs.▪Interface with internal areas: Broker, carrier and freight forwarder.▪ Documental Knowledge of Import process.▪Importation follow up since the invoice released by customer until cargo arrival at destination airport for customs clearance; Show less
Victor Rocha Skills
Victor Rocha Education Details
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Business Administration And Management, General -
International Sales -
English Language -
English -
Incomplete -
Logistics, Materials, And Supply Chain Management -
International Business
Frequently Asked Questions about Victor Rocha
What company does Victor Rocha work for?
Victor Rocha works for Sears Seating
What is Victor Rocha's role at the current company?
Victor Rocha's current role is Import and Export Analyst.
What schools did Victor Rocha attend?
Victor Rocha attended Australis Institute, Australian Learning Group - Rto 91165 Cricos 03071e, Impact English College, Sarina Russo Institute English, Esamc Sorocaba, Anhanguera Educacional, Unopar - Universidade Norte Do Paraná.
What skills is Victor Rocha known for?
Victor Rocha has skills like Performance Dashboards, Diversity And Inclusion, International Business, Public Speaking, Travel Interchange, Sales, English Teaching, Inside Sales, Supply Chain Management, Communication, English, Customer Service Management.
Who are Victor Rocha's colleagues?
Victor Rocha's colleagues are Raydell Hurt, Liz Mcbride, Mike Zimmerman, Cristiana Regina Bidoia, Eric Behymer, John Duax, Telliscis Hilstons Ferreira.
Not the Victor Rocha you were looking for?
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Victor Rocha
Python | Django | Javascript | Node.Js | React| Backend | Frontend| Desenvolvedor De Software | Programador | Estagiário | Estudante | Universitário | Ciência Da Computação | TiRio Claro, Sp -
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Victor Rocha
São Paulo, Sp -
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