As the SEIP Program Manager at TRP Lending, I lead the Shared Equity Purchase Price Assistance Program, focused on improving access to affordable housing for individuals and families. Utilizing my background in mortgage servicing, loan origination, loss mitigation, and foreclosure prevention, I optimize program operations and ensure exceptional customer experiences. I build and maintain strong relationships with housing cooperatives and community partners, driving initiatives that promote financial empowerment and sustainable homeownership, all in alignment with TRP's mission to enhance financial capability and wealth building.

Responsible for completing transactions related to processing assignments in accordance with regulatory guidelines for various trigger events during the servicing lifecycle as well as lien releases by coordinating with internal business partners such as Default Support, Bankruptcy, Foreclosure, Subordinations, Legal, Recovery, High Risk and external partners such as Default Counsel in all 50 states, Investors and Third-party Vendors

Responsible for completing transactions related to processing assignments in accordance with regulatory guidelines for various trigger events during the servicing lifecycle as well as lien releases by coordinating with internal business partners such as Default Support, Bankruptcy, Foreclosure, Subordinations, Legal, Recovery, High Risk and external partners such as Default Counsel in all 50 states, Investors and Third-party Vendors.

I was responsible for the foreclosure and mortgage default counseling programs and the homeowner post-purchase education and rental counseling program. Other duties include building relationships with industry entities and key individuals, and working collectively with TRP’s team to accomplish annual goals. My staff and I worked closely with other members of the organization to further TRP's mission through the promotion of financial literacy, sustainable homeownership, and wealth building.

Primary responsibilities included the collection of severely defaulted mortgage loans, negotiating short sales as well as settlement agreements with debtors and attorneys, and skip tracing using various methods in order to locate delinquent borrowers.ESSENTIAL FUNCTIONS: Negotiate work-out plans or settlement agreements with debtors or their attorneysObtain and verify bankruptcy filing informationMonitor senior Mortgage foreclosure proceedings for sale results, when applicableReview and analyze the following in order to proceed with collection attempts:All documentation and data contained in the physical file and system notesLoan contracts, Line of Credit Agreements and payment histories to determine terms and compute arrearsHUD1 settlement statements in order to negotiate short sales with realtors, title companies, attorneys or mortgagors Credit Bureau Reports and Accurint skip trace or property searches

Responsibilities included proactively identifying and reviewing delinquent mortgage loans that might be eligible for a workout plan which would benefit homeowners while also mitigating losses to the company.

Primary responsibilities included originating mortgage loans and marketing financial services to residents in low-to-moderate income areas as part of the bank’s CRA program.

Owner of a mortgage lender specializing in FHA, conforming and non-conforming residential and commercial loans. Primary responsibilities included hiring and training loan officers and support personnel, underwriting mortgage loans to insure investor lending policies and legal regulations were met, and developing and implementing marketing strategies.

Oversaw all branch activities for a mortgage broker company specializing in FHA, conforming and non-conforming loansEnsured proper credit policies and guidelines were met, and conformed to company and regulatory guidelinesMaximized profit at branch level by properly managing expenses, as well as loan pricingAchieved corporate set goals in loan growth and maintained delinquency under corporate standards

Supervised all aspects of daily operations for consumer finance company with $36M in loan outstandings. I was responsible for overall credit quality in mortgage,consumer lending and retail financing. Additionally I achieved a positive profit ratio per corporate guidelines and met corporate-set goals in both loan growth and delinquency reduction. I developed and piloted a successful marketing program geared toward Hispanic community that eventually was rolled out nationwide.

I supervised 2 staff underwriters, 12 loan officers and 3 support personnel. Coached team members in sales techniques, time management and organization.Achieved corporate set goals in both loan growth and delinquency reduction and improved branch profit within 90 days of start date.Oversaw successful closure of El Paso branch when corporate opted to restructure and downsize the lending division.