As the Farm Manager at Kerber's Farm on Long Island, I lead a dynamic team and oversee the thriving farm store, seamlessly blending my extensive hospitality background with agricultural expertise. My role involves inspiring a positive and collaborative work environment, and utilizing hospitality skills to create a welcoming atmosphere among team members. Managing the day-to-day operations of the farm store.

• Maintain excellent attendance records, and recorded accurate information.• Utilize outstanding customer skills when greeting and interacting with guests.• Put forth genuine hospitality, adding to the luxury of the environment.• Implemented safety protocols.• Utilize excellent surveillance skills to ensure security and safety.• Respected the privacy and preferences of each guest and visitor.

• Welcomed guests and visitors at the entrance and opening the door politely.• Utilize outstanding customer skills when greeting and interacting with guests.• Put forth genuine hospitality, adding to the luxury of the environment.• Assisted with desired service and guided to the appropriate directions.• Received high profile guests at the cars and taking them to the hotel.• Followed standard farewell procedures for leaving guests. • Maintained extreme cleanliness at the… Show more • Welcomed guests and visitors at the entrance and opening the door politely.• Utilize outstanding customer skills when greeting and interacting with guests.• Put forth genuine hospitality, adding to the luxury of the environment.• Assisted with desired service and guided to the appropriate directions.• Received high profile guests at the cars and taking them to the hotel.• Followed standard farewell procedures for leaving guests. • Maintained extreme cleanliness at the entrance door and around. Show less

• Welcomed guests and visitors at the entrance and opening the door politely.• Utilize outstanding customer skills when greeting and interacting with guests.• Put forth genuine hospitality, adding to the luxury of the environment.• Assisted with desired service and guided to the appropriate directions.• Skillfully anticipate and address guests’ service needs.•Consistently adhered to quality expectations and standards.•Accurately recorded orders and partnered with server… Show more • Welcomed guests and visitors at the entrance and opening the door politely.• Utilize outstanding customer skills when greeting and interacting with guests.• Put forth genuine hospitality, adding to the luxury of the environment.• Assisted with desired service and guided to the appropriate directions.• Skillfully anticipate and address guests’ service needs.•Consistently adhered to quality expectations and standards.•Accurately recorded orders and partnered with server and kitchen team members to serve food and beverages that exceeded guests’ expectations.•Routinely cleaned table linens table settings glassware windowsills carpets counters floors storage areas and service refrigerators. Show less

•Assisted guests and visitors with loading/unloading luggage, in lobbies, lanes, and in the parking office•Greeted by guests name, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base•Assisted guests with dining and activity recommendations•Assisted guests with general questions and inquiries