• Implementation of a platform for collaborative services (Cisco HCS) and convergent services (Cisco UCM).• Implementation of a wireless network based on a cloud managed wireless solution (Cisco Meraki).• Deployment of a centralized authentication system (Cisco ISE).

Consultant and manager of IT Services specialized in the financial and telecommunication sectors. Responsible for the management of outsourcing services clients within the area of IT Solutions and Services.• Management of the application maintenance service (AM), implementing software factory model under the CMMi model (CMMi n3) and applying digital industrialization tools (Orchestrators, Automated Testing, Source-Code Manager). Monthly billing of 80 thousand $USA is… Show more Consultant and manager of IT Services specialized in the financial and telecommunication sectors. Responsible for the management of outsourcing services clients within the area of IT Solutions and Services.• Management of the application maintenance service (AM), implementing software factory model under the CMMi model (CMMi n3) and applying digital industrialization tools (Orchestrators, Automated Testing, Source-Code Manager). Monthly billing of 80 thousand $USA is assured.• Development of value-offer for enterprise clients of Telefónica del Perú integrating technological solutions to digital transformation processes. The areas covered were: Digital user experience (Digital products, Development platforms, Digital Analytics). Digital architecture (Digital Roadmap, SOA Technologies, DevOps Processes). Data & Analytics (bigdata, RPAs). Show less

Management of the value-chain of clients with strategic outsourcing services, which included the areas of implementation, operation, infrastructure and after-sale. Reported to the Engineering and Operations Department. Led 70 people under 5 leaders.• 99.89% availability and obtaining the ISO-20000 certification for the Telefónica Datacenter – DC Monterrico, through the implementation of a operational management model of services (ITIL).• Increase in the capacity of the… Show more Management of the value-chain of clients with strategic outsourcing services, which included the areas of implementation, operation, infrastructure and after-sale. Reported to the Engineering and Operations Department. Led 70 people under 5 leaders.• 99.89% availability and obtaining the ISO-20000 certification for the Telefónica Datacenter – DC Monterrico, through the implementation of a operational management model of services (ITIL).• Increase in the capacity of the Telefónica Datacenter - DCMonterrico, developing and implementing the growth master plan under the TIER-III Construction certification, and guaranteeing revenue growth of 4MM $USA per year in datacenter services (Hosting, Housing).• Development of new services for the financial sector that included the implementation, operation and management of critical business processes, achieving revenues of more than 3 MM $USA per year with contracts for 5 years. Among the main services we can mention the Online Transfer Service for the Peruvian Electronic Automated Clearing House (2016 Business Creativity Award) and the Mobile Banking Platform for the bank sector.• Development of a after-sales model, through the implementation of a comprehensive operational management model, the incorporation of availability indicators and a process of human capital transformation, ensuring 100% of recurring revenues (217MM $USA per year) generated by the main strategic outsourcing clients of Telefónica, among which BCP, ROMERO Group, Scotiabank, BBVA, VISANET, Peruvian Electronic Automated Clearing House, Association of AFPs, GLORIA stands out.• Implementation of software development processes (CMMI level 3), redefinition of the profile of people in charge and restructuring of the business applications management area, achieving a 30% decrease in incidents and a 95% attention to the requirements in planned time. Show less

Management of pre-sales areas of ICT solutions and maintenance of business applications. It had 35 employees managed by 02 leaders.• Improving security mechanisms in payment systems, applying the security standard PCI DSS (Payment Card Industry Data Security Standard), allowing to certify as PCI the payment processing infrastructure of VISANET.• Technological upgrade of the merchant’s management system and expansion of the capacity of the VISANET processing platform, through the… Show more Management of pre-sales areas of ICT solutions and maintenance of business applications. It had 35 employees managed by 02 leaders.• Improving security mechanisms in payment systems, applying the security standard PCI DSS (Payment Card Industry Data Security Standard), allowing to certify as PCI the payment processing infrastructure of VISANET.• Technological upgrade of the merchant’s management system and expansion of the capacity of the VISANET processing platform, through the design of a technical-economic proposal and its implementation, ensuring income of 175 thousand $USA per month for 5 years. Having as main reaches:• The design and development of a new merchant management system for the VISANET acquire business.• Technological upgrade, redesign of the server architecture and expansion of processing capabilities for the payment processing service of VISANET. Show less

Management of the area of transactional solutions and the area of financial services. It had 25 employees managed by 02 leaders.