Victor Odedele Email & Phone Number

Lagos State, Nigeria

Committing to protecting sensitive data, ensuring that customer information and internal data remain secure through encryption, access control, and monitoring. My focus is on maintaining confidentiality and integrity in all network operations.Implementing security tools like firewalls, antivirus software, and intrusion detection systems to prevent cyber attacks. I aim to identify and address potential vulnerabilities to safeguard organizational IT environments.Ensuring that networks and IT infrastructure run smoothly, even during threats. By implementing secure backups and recovery strategies and contribute to minimizing downtime and ensuring critical systems are resilient.Understanding of regulatory frameworks like GDPR and PCI-DSS, I ensure compliance with industry standards to protect data and mitigate risks. My background in physical security management complements this by enforcing strict protocols and best practices.Recognizing the importance of educating employees on cybersecurity practices. I proactively contribute to raising awareness and training teams on secure behavior, reducing the likelihood of human errors leading to security breaches.

Boki East| Cross River State| Nigeria

Delivered well-prepared and interactive lessons that cover relevant topics in tourism, history, geography, culture, and sociology.Created lesson plans, instructional materials, and assessments that cater to diverse learning styles and abilities.Designedandadministered assessments to evaluate student understanding and progress.Maintained awareness of relevant current events and quickly incorporated study into curriculum.Completed documentation of attendance, grades and other required details.

Ikate Lekki, Lagos, Nigeria.

Customer Service Representative Attended to an average of 80 client inquiries per day through phone, email, and chat channels, ensuring prompt and personalized assistance.Provided accurate and timely information to customers regarding flight bookings, hotel reservations, visa inquiries, travel insurance, and holiday packages.Successfully booked an average of 40 flights per week for individual and group travelers, achieving a booking accuracy rate of 95%.Processed payments, refunds, and cancellations in accordance with company guidelines.Maintained detailed records of customer interactions, transactions, and feedback in the company's CRM system.