Victor Salgado Email & Phone Number

Las Vegas, Nevada, United States

Las Vegas, Nevada, United States

Las Vegas, Nevada, United States

Cosmopolitan Casino | July 2018– June 2021| Las Vegas Security Officer/ Dual Rate DispatcherAct as a first responder emergency situations and coordinate solutions.Execute legal, defensive tactics, first aid and CPR/AED assistanceInteract with guest and employees in a positive and professional manner.Provide knowledge of events and venues of the CosmopolitanUtilizes CCTV to establish video footage of security incidents and saves footage as appropriate.Receives incoming Security calls (via two-way radio, telephone, and in person) from employees and guestsPrioritizes and tracks all Security Calls in the dispatch system. Monitors assignments and locations of all Security staff on an assigned shift.Escorts and observes guests and employees, to ensure their safety and protection; identifies potential safety hazards and report the same to the appropriate individual, for proper resolution.

Las Vegas, Nevada Area

• It is the primary responsibility of the Players Club supervisor to staff, plan, and organize the Players Club Desk operations while keeping the Players Club staff up to date on marketing events and promotions. All duties are to be performed in accordance with departmental and property policies, practices and procedures.• Evaluate guests play and issue complimentary gifts based on established guidelines.• Oversee hiring practices, conduct interviews, make hiring decisions and ensure training programs reflect appropriate employee development guidelines.• Manage the consistent delivery of guest services with the company’s core standards and brand attributes.• Develop and implement departmental policies and procedures which ensure prompt efficient service to guests.• Manage Human Resource responsibilities for Slot Club. Create and maintain a work environment which promotes teamwork, performance, feedback, recognition, mutual respect and employee satisfaction..Effectively develop and mentor supervisory staff and hourly employees to ensure departmental standards and goals are understood and met.• Monitor the daily performance of Players Club employees.Perform all other job related duties as requested.

Las Vegas, Nevada Area

Slot Ambassador/Dual-rate Supervisor•Assisting guest with everyday transactions in slot machines•Handling monetary transactions, i.e. jackpots•Acting as an informal resource for guest answering questions, payouts and any other duties assigned by management•Filling in as a dual-rate supervisor, demonstrating good dispute resolution and leadership skills. Monitor all activities on slot floor, verify jackpot payouts and insure quality through proper procedures and policy•Responsible for providing slot customers with specialized personal attention as well as promoting Mlife and enrolling new members

Las Vegas, Nevada Area

In-charge of back office service and repair Handle monetary transactions, i.e. cashier General facility clean upAssisting customer with software and hardware knowledge of cell phones, and upcoming productsParts ordering

Las Vegas, Nevada Area

Taking orders for guest at take-outCleaning and keeping areas of the kitchen tidy Cashiering experienceFood Running for tables

Las Vegas, Nevada Area

Mixing and assisting customers with paint and their painting needsGreeting customers and providing great customer serviceAcquiring knowledge of every single department and filling in when needed in those departments.