Victor Chen Email & Phone Number

San Ramon, Ca, Us

Dearborn, Michigan, Us

Sunnyvale, Ca, Us

Advise startups and teams within Plug and Play's innovation platform and evaluate new startups focused mainly on early stage mobility and commerce startups.

Göteborg, Se

Lead technology center and manage P&L, encompassing areas such as partnerships and collaborations, autonomous drive, AI, in-car and connected car experiences, electric vehicle ecosystem research, battery research, digital commerce, mobility innovation, UX and design functions.- Managed organizational change process to reduce costs while maintaining employee engagement.- Created and monitored OKRs for the technology center, with objectives including IP creation, partner ecosystem build-up, innovation delivery, and product releases – resulting in overperformance of overall targets across delivery, innovation and IP creation.

Göteborg, Se

Discovered and accelerated delivery of key innovations for through scouting new technologies, building focused relationships, running POCs, and driving forward user-centric solutions. Ensured strategic and portfolio alignment on Product Creation initiatives across Sunnyvale and Gothenburg.- Developed strategy and defined OKRs to drive and measure teams working towards clear objectives, resulting in development of product vision and strategy unique to Volvo Car Technology.- Evaluated and engaged in strategic partnerships with companies, institutions, and universities to support strategic initiatives in areas such as mobility, electrification, infotainment, and autonomous drive.- Developed infotainment ecosystem strategy to provide enhanced consumer experiences and offer new, potential revenue opportunities, resulting in new ecosystem products.

Göteborg, Se

Transformed Volvo’s GTM strategy to direct to consumer, including launch of ecommerce platform to scale Care by Volvo subscription offering and development of volvocars.com as Volvo’s global flagship storefront. - Created alignment amongst large set of stakeholders, including commercial, regional, product and engineering functions. - Defined and set digital product OKRs and created transparency of results, resulting in conversion improvements.- Built digital product analytics team and implemented best practices to continually optimize product performance and institute a culture focused on customer insights, including launch of customer experience platform and refresh of web analytics platform.

Santa Clara, California, Us

Developed and drove company strategic vision, complemented with actionable strategy to help company achieve this vision, including pivot of company strategy to prioritize Medicare products.- Analyzed sales funnel performance and developed recommendations based on customer behavior throughout the various funnels, including online, telephonic, and omnichannel.- Established and implemented customer lifetime value as the key metric to operate the overall business. Included leveraging unique ID and associating all revenue and costs to forecast customer profitability. - Built corporate development strategy, including design of pro forma models and potential synergies – resulting in an acquisition in 2018 to grow Medicare business.

Sunnyvale, Ca, Us

Led product planning team and worked with product strategy and product management teams to translate overall product strategy into an executable quarterly and annual operating plan.

Worldwide, Oo

Served several technology, life science, and media clients, focused on product development, customer experience, business transformation, business case development, and post-merger integration.

Detroit, Michigan, Us

Set technical vehicle specifications based on quantitative market and customer insights and needs in advanced vehicle programs.

Mba, Management, Marketing

Mses, Engineering Science

Bse, Mechanical Engineering