Appointment management software implementation: I led the successful integration and deployment of the Timify software, improving efficiency in scheduling and coordinating appointments, and optimizing internal resources.ERP implementation process with data analytics: I am currently managing the selection and implementation process of a ERP with advanced data analytics capabilities, aiming to centralize customer information, and provide detailed reports for strategic decision-making. This tool will enable the company to improve the personalization of customer interactions and optimize sales performance through real-time data usage.User training and support: I trained key users and employees in the use of the new tools, ensuring quick and efficient adoption of the implemented platforms.

Telecommunications Project Manager: Management of work teams and collaborating contracts, interaction with operators, production calculation, certifications, etc.- Orange-Jazztel project for maintenance of External Plant in provinces (Madrid, Guadalajara, Soria, and Ciudad Real)- Orange-Jazztel I+M project (Madrid, Guadalajara, and Soria)- Virgin Telco I+M project (Madrid and Ciudad Real) Project initiation in March 2020.

Coordinator of Maintenance for I+M and External Plant for the Jazztel-Orange project.

Supervisor for the Jazztel-Orange I+M Project.

Installer of FTTH (Fiber to the Home) for the Telefonica project.