Victor Visoni Email & Phone Number

Medway, MA, US

Burlington, Massachusetts, United States

Burlington, Massachusetts, United States

• Corrects inaccurate account information provided to Credit reporting agencies and documents the resolution using internal systems and e-OSCAR
• Responsible for ensuring confidentiality of all aspects of the company’s operations, portfolio, customer information and computer technology
• Utilizes e-Oscar to quickly respond to indirect disputes in the way of Automated Consumer Dispute Verification (ACDV)
• Thoroughly examines customer correspondence and responds or delegates tasks as… Show more
• Thoroughly examines customer correspondence and responds or delegates tasks as appropriate.
• Supports team by performing tasks related to organization and strong communication (Mail documents, prepare payment history and contracts for collections agencies, respond to cases created by management, virtual.

Burlington, Massachusetts

• Fostered and maintained high-level relationships with vendors.
• Identified best products and service levels for vendors then provides onboard training.
• Ensured application details & documents were in-order for review by the quality control team
• Processed phone applications, reviewed invoices and generated lease documents
• Provided training for new account managers

Burlington, Massachusetts

• Acted as the vendor and lessees’ primary point of contact
• Followed up on applications to ensure transactions are processed and closed in a timely fashion
• handled communications via phone or email with vendors and lessees’ efficiently, effectively and professionally
• Processed phone applications, reviewed invoices and generated lease documents
• Forwarded documents received to the appropriate department to review

Waltham, MA

• Acted as the client and customers primary point of contact
• Managed a caseload of disputes from start to finish and complied with FCRA legal guidelines pertaining to disputes
• handled communications via phone or email with consumers efficiently, effectively and professionally
• Performed investigation of disputed information directly with the three major credit bureaus and various other data providers
• Made suggestions on operational procedures and worked closely with… Show more
• Made suggestions on operational procedures and worked closely with management to come up with workflows for everyday tasks Show less

Waltham, MA

• Ensured the branch was open in a timely manner
• Ensured the efficient operation of the Interviewer team and front-end operations
• Supervised and trained Interviewers and Member Service Representatives
• Ensured adequate supply of cash for the branch based on legal requirements, business demand, and organizational policy
• Balanced the branch at the end of every shift
• Made decisions on operational procedures and scheduled Interviewers to maintain adequate coverage and… Show more

Waltham, MA

• Assisted members with day to day needs such as deposits, withdrawals, transfers and mortgage/loan payments
• Performed specialized task such as preparing cashier’s checks, money orders, gift cards, and traveler’s checks
• Provided the members service in person, by telephone and by email
• Ensured I was in compliance with all operational, security and control policies and procedures.
• Ensured all transactions were recorded promptly, accurately and in compliance with bank… Show more
• Ensured all transactions were recorded promptly, accurately and in compliance with bank procedures

Burlington, MA

• Accommodated guests checking in/out of the hotel, including VIPs while following policies and regulations of the hotel.
• Changed status of out-of-order and maintenance rooms
• Resolved front desk mishaps, and guest discrepancies or matters in a timely and professional manner.
• Provided effective sales effort at Front Desk to maximize room revenue.
• Compiled and checked daily record sheets, guest accounts, receipts, and vouchers and stored them appropriately in both… Show more
• Compiled and checked daily record sheets, guest accounts, receipts, and vouchers and stored them appropriately in both computerized and manual forms. Show less

Watertown, MA

• Ensured the store was open in a timely manner and set up cashier tills
• Ensured the efficient operation of the cashier team and front-end operations
• Expedited customers through the store's registers
• Supervised and trained cashiers
• Maintained and solved the operation of the registers for efficiency
• Scheduled cashiers to maintain adequate coverage and maximum productivity