Victor Xiang, Cci, Ccie Email & Phone Number

Vancouver, Bc, Ca

Vancouver, British Columbia, Canada

In this role, I help build and execute a marketing plan to drive lead generation and engagement through new and existing digital advertising channels. I own programs and campaigns while successfully delivering results. I'm analytical and strategic thinking to creative and detailed execution.Develop and execute complete digital marketing campaigns, including email, social media, landing pages, etc.Provide data-driven insights and contributions to the development of campaign strategy, creative assets, budget management, and overall project managementResearch, assess, test, and implement innovative digital solutions while promoting business best practicesRegularly review marketing performance data to provide insights and make recommendations to maximize quality leads and traffic coming from digital channels- Act as the liaison between the production and marketing teams- Growth Hacking Strategies and execution- SEO planning, keyword analysis and execution- Optimizing HubSpot for our team, creating sequences, supporting Sales team with leads, MQLs generation- Market research and Market entry strategy- Manage and curate Marketing Products

Vancouver

Manila

I played a critical role in overseeing and optimizing the operational processes and strategies to ensure seamless and efficient gaming experiences for our players. With a focus on delivering high-quality services and enhancing customer satisfaction, I led cross-functional teams and implemented best practices to drive operational excellence.- Developed and implemented operational strategies, policies, and procedures to streamline the overall gaming operations, improving efficiency and ensuring smooth gameplay experiences.-Collaborated closely with game development teams to ensure timely and successful game launches, managing end-to-end operational aspects, including player onboarding, server management, and maintenance.-Led a team of operational staff, providing guidance, coaching, and fostering a culture of excellence and continuous improvement.-Monitored key operational metrics, such as player engagement, in-game economy, and service level agreements (SLAs), analyzing data to identify areas for improvement and implementing effective solutions.-Oversaw customer support operations, ensuring prompt and efficient resolution of player issues, providing exceptional customer service, and maintaining high player satisfaction rates.-Developed and maintained relationships with external vendors and partners to optimize operational efficiency, negotiate contracts, and ensure the delivery of high-quality services.-Collaborated with cross-functional teams, including marketing, finance, and legal, to ensure alignment and effective communication, supporting the overall success of the gaming business.-Conducted regular performance evaluations, identified training needs, and implemented professional development programs for the operations team, driving employee growth and engagement.

Beijing

As an Art Director at Momting, I led the creative direction and visual strategy for our mobile app, playing a pivotal role in shaping the user experience and brand identity. I collaborated closely with cross-functional teams, including UX designers, developers, and product managers, to deliver an engaging and visually stunning app that resonated with our target audience.- Oversaw the overall visual direction of the Momting mobile app, ensuring it aligned with the company's brand guidelines and business objectives.- Translated product and business requirements into compelling visual designs, wireframes, and prototypes, optimizing the user journey and enhancing usability.- Led brainstorming sessions and design workshops to generate innovative ideas and concepts for new app features, constantly pushing the boundaries of creativity.- Managed a team of designers, providing mentorship, guidance, and feedback to foster their professional growth and maintain high design standards.- Collaborated closely with UX designers to ensure a seamless integration of user interface and interaction design, delivering an intuitive and visually appealing app interface.- Conducted user research, usability testing, and competitor analysis to gather insights and validate design decisions, resulting in data-driven improvements to the app's visual elements.- Worked closely with the marketing team to create visually compelling promotional materials, including app store graphics, social media assets, and marketing campaigns, driving user acquisition and engagement.- Stayed abreast of industry trends, emerging design technologies, and best practices in mobile app design, applying this knowledge to enhance the visual identity of the Momting app.

Paris Area, France

1 : UI / UX Design2 : HTML / CSS developer

Paris

HTML/CSS/Javascript/PHP/MYSQL