Retained and expanded an existing portfolio of clients, enhancing customer satisfaction and loyalty.Collaborated with international development teams to align customer needs with product capabilities.Leveraged strategic engagement techniques to drive new business development and meet sales targets.Delivered compelling presentations to educate and inform customers about AWS solutions and services.

Increased revenue through effective on-site sales presentations and customized client solutions.Developed tailored packages to help clients reduce operating costs and improve efficiency.Identified and qualified leads within assigned territory to drive sales opportunities through cold-calling and lead generation campaigns.

Effectively managed and maintained all Clippers premium inventory, ensuring optimal availability and utilization.Oversaw the distribution of single game suite tickets for every home game, coordinating logistics and ensuring customer satisfaction.Successfully processed over $5.2 million in suite revenue between 2014-2017, demonstrating strong sales and account management capabilities.Collaborated closely with the Clippers sales team to achieve a 20% annual sales increase, implementing strategic sales initiatives and customer engagement tactics.Communicated daily with AEG to ensure real-time updates and accuracy of live inventory, optimizing sales opportunities and customer fulfillment.Prepared comprehensive suite reports for upper management, detailing commissions, sales totals, and performance metrics, facilitating data-driven decision-making.

Managed and maintained a client base generating over $5 million in annual revenue, ensuring high customer satisfaction and retention.Consistently produced over $500,000 in group ticket, event suite, and season ticket revenue each NBA season, showcasing strong sales acumen.Developed innovative programs targeting community organizations and youth sports groups (e.g., LAUSD Athletics, YMCA Youth Sports, American Red Cross), driving community engagement and sales growth.Created diverse themed campaigns to attract a broad customer base, incorporating sponsorship elements (e.g., Japanese American Community Night, Equality Night) to enhance brand visibility and customer experience.

Led the department in overall sales for five consecutive months, demonstrating strong leadership and sales capabilities.Conducted over 400 weekly outbound calls, actively pursuing new business opportunities and generating over $25,000 in monthly revenue.Engaged in proactive sales strategies, hunting for new clients and opportunities to expand the customer base.Developed and customized ticket plans for both personal and business customers, surpassing our 2008-09 overall sales expectations and driving customer satisfaction.

Led the opening of the company’s first retail branch, supervising a team of 8 employees.Maintained brand integrity by training and motivating staff to deliver exceptional customer service.Implemented fraud prevention procedures, reducing fraud by 75%.Organized marketing and public relations events to enhance community engagement and credit union visibility.

Cross-trained and motivated employees to exceed sales goals and enhance team performance.Fostered a positive team environment between financial services and operations staff.Provided support across various branch functions during peak times, including teller line, new accounts, and loan processing.