As an estimation/pre-sales support engineer with BASS, I manage/ estimates the required bill of quantity/specifications and revise quotations of configured products for Security Systems like IP CCTV, Intruder Alarm, Access Control (as per latest SIRA /ADMCC regulations), Public Address & Voice Alarm (PAVA), Electronic Surveillance Article (EAS) Systems and other related electronic products.(Brands: Hanwha Techwin, Vanderbilt Int’l, See Tec Cayuga VMS, Promise Technology, Honeywell… Show more As an estimation/pre-sales support engineer with BASS, I manage/ estimates the required bill of quantity/specifications and revise quotations of configured products for Security Systems like IP CCTV, Intruder Alarm, Access Control (as per latest SIRA /ADMCC regulations), Public Address & Voice Alarm (PAVA), Electronic Surveillance Article (EAS) Systems and other related electronic products.(Brands: Hanwha Techwin, Vanderbilt Int’l, See Tec Cayuga VMS, Promise Technology, Honeywell Int’l and Sensormatic)I'm working closely with the sales team to provide both external and internal consultations, help sales team develop and maintain the right product messaging, customer support, and training.It's my responsibility to ensure customer satisfaction, and liaise with customers at a local and site level.I'm assigned to document and escalate unresolved issues to the technical team using established systems and processes. Keep customer advised of solution status through actual resolution.Work closely with installers, system integrators, and distributors to provide pre-sales support in respect of system design, product specification, and tender compliance issues.My task is to help BASS to win customers by sharing my extensive experience in security systems products and solutions that compete on the market. Show less

Manage/ estimates the required bill of quantity / specifications and revise quotations of configured products for low-current systems (e.g. CCTV, Intruder Alarm, Access Control (as per DPS), other related electronic products).Proficient in Designing /Preparing / Encoding/drafting and revising shop drawings (AutoCAD) for low-current systems.Prepares / Revise technical and material submittal for consultant’s approval.Under warranty, jobs under maintenance agreement and jobs with… Show more Manage/ estimates the required bill of quantity / specifications and revise quotations of configured products for low-current systems (e.g. CCTV, Intruder Alarm, Access Control (as per DPS), other related electronic products).Proficient in Designing /Preparing / Encoding/drafting and revising shop drawings (AutoCAD) for low-current systems.Prepares / Revise technical and material submittal for consultant’s approval.Under warranty, jobs under maintenance agreement and jobs with expired warranty.Ensures the proper organization and documentation of low current systemsReceives / collates/ maintains and updates complaints / enquiries from clients requiring immediate or scheduled corrective maintenance and/or services for their systems and products and relaying / follow-up this complaints to Site Foreman and/or Site Engineer.Prepares / Maintains and updates products library, price list , local and overseas with related documents such as Master Catalogue / Master Manual files of principals and suppliers, computer classification filing and engineering related documents filing.Prepares and submits to Manager all work reports, weekly report, work orders, and related documents. Show less