Victor C. Email & Phone Number

Tokyo, Jp

• Deliver a comprehensive vision and global roadmap for enhancing patient engagement through Takeda’s patient services, with a passion for improving access, affordability, adherence, education, and care coordination.• Drive design and continuous evolution of patient-centric digital platforms, ensuring interactions are accessible, authentic, and impactful.• Oversee a team of global product owners and agile development pods, spearheading new capability development, product and platform enhancements, and ensuring trusted support and maintenance.• Orchestrate the global coordination of Takeda's digital patient service teams and capabilities, promoting greater integration and operational excellence.

Tokyo, Jp

• 2021 OneTakeda Award winner, the highest global award recognizing outstanding achievement and embodying the best of Takeda values and culture.• Leads a diverse team of digital marketing wizards and technologists responsible for both advising on and bringing to life meaningful and compelling experiences for patients, caregivers, and providers.• Oversees all customer-facing channel teams across paid, owned, and earned media; including video (linear, CTV, OTT), streaming radio, display (programmatic, endemic), print, conference/congress, social media (organic, paid), search (SEM/SEO), e-mail/SMS, web (desktop, mobile, tablet), and CRM.

Tokyo, Jp

• Led digital marketing teams across six brands within the neuroscience and GI business units.• Partnered with internal and external functions including brands, field sales, IT, legal, compliance, ethics, public relations, and advanced analytics teams to ensure efficient, compliant, and authentic marketing practices in alignment with Takeda core values and principles.• Directed digital marketing capability roadmap and expansion efforts via scrum pilots, partnerships, and test-and-learn initiatives.

Dublin 2, Ie

• Accenture Customer & Channel Life Sciences lead team and Patient Services Lead for our West Coast pharmaceutical, biotech, and medical diagnostics accounts.• Top 2% worldwide and selected into Accenture's Global Leadership Development Program (LDP) where he and a team of seven other top performers across the world developed and presented their whitepaper on purposefulness in the workplace and its connection to sustainable value to the Executive Leadership Team. • Program lead directing a cross-functional project team of 57 and expanded the work to team of 260 (onshore and offshore) within 4 months. By year end, the initiative spanned across seven multi-phase initiatives representing a $30M program for the practice.• In 2019, delivered on 19 projects making up $25M, and was on the sales team of 20 opportunities representing $16M for the practice. Personally led $2.5M in sales, approximately 3x YoY in both led sales and sales contribution. • Drove Accenture's Patient Services offering in the West, consisting of 12 senior managers to analysts. Developed and led learning sessions and fireside chats to provide local training and across industry groups. Oversaw the development of three whitepapers on the topic of patient services innovation to drive thought leadership with West Coast clients.

Dublin 2, Ie

• Manager for two Japan-based pilots for a large, multi-national pharmaceutical company seeking to revolutionize their commercial and medical customer experience strategy with digitally-enabled capabilities. Reported directly to the Global Pilots Lead and client's affiliate C-Suite, facilitated communications with other global teams, and directly advised local pilot leads.

Morrisville, Nc, Us

• Led seven projects across three drug manufacturers as a contracted project lead, including: managed care contracting strategy for a third-to-market antidiabetic; operational LOE best practices for small molecules; and business impact analytics of a high-profile specialty distribution error and field response strategy• Responsibilities included: client management, deliverable review, and internal team development, resulting in on-time delivery, high customer satisfaction, and at cost savings of 2%-25% across all projects

• Founded Atana Ventures, an internet of things (IoT) Bay Area small business specialized in product development and organizational efficiency technology• Developed Nemasu Systems, focused on revolutionizing the way we approach sleep. Our proprietary technologies optimize sleep efficiency regardless of your environment• On-boarded a hardware specialist, industrial designer, and college students to develop three working prototypes• Partnered with local businesses to drive product development, including: Uber, Tuft & Needle, Symbolscape, Mingle Media, HR Goodes, SHARED, and Sierra Circuits (ProtoExpress)• Presented at SF Ignite titled "The War on Sleep" reviewing the current state of sleep health in the US and major contributing factors

South San Francisco, California, Us

• Commercial advisor to the Access Solutions leadership team, a 400-member department committed to supporting patient access to medicines for serious or life-threatening medical conditions• Drove a user-centric insights framework to increase departmental research transparency, inform group synthesis, and reduce annual group costs by $900k • Co-led a cross-functional team to investigate potential business impacts of diversion and counterfeiting under the direction of executive commercial leadership• Focused in two areas: 1.) Industry macroanalytics that span the Genentech product portfolio, and 2.) Evidence-based decision making frameworks as a strategic thought partner to key stakeholder groups throughout the company

Raleigh, North Carolina, Us

• Led project sales at 299% to goal within the first year of sales responsibility• Operated a managed book at 121% to goal with a greater than 95% client satisfaction rate• Developed and managed a team of four junior staff• Reported to Vice President of Pricing and Market Access• Developed thought-leadership in- and presented on- ACOs and managed care megatrends to the Vice President of Managed Markets of a top 10 pharmaceutical company

Raleigh, North Carolina, Us

• Credited in Shelley, S. Industry Tackles the New REMS Hurdle. Pharmaceutical Commerce. Nov-Dec 2009• Received two consecutive mid-cycle promotions to- and from- the Senior Consultant level• Identified pricing and access opportunities across a broad spectrum of life science companies, including first-in-class, orphan drugs, asthma, and anti-diabetes therapeutics

Raleigh, North Carolina, Us

• Identified product access and distribution opportunities across a broad spectrum of life science companies, ranging from first-in-class, orphan drugs in personalized medicine, to asthma and anti-psychotic therapeutics• Performed and led over 450 primary research interviews with managed care stakeholders including medical and pharmacy directors from national to regional MCOs, PBMs, and employer groups• Developed several practice area methods and tools including market segmentation tools, distribution models, contracting databases, and payer and provider performance scorecards• Attained a leading overall client-satisfaction score of 97.4% in 1H 2009

Raleigh, North Carolina, Us

• Served as lead analyst in a newly created trade and distribution practice area with a focus in distribution assessment, REMS management, supply chain planning, account segmentation, and contracting strategy• Developed an expertise in specialty pharmacy operations and contracting, as well as their respective relationships with public (i.e., VA, DoD, Medicare, and Medicaid) and private payers

Rockville, Maryland, Us

• Evaluated and ranked potential market positions in drug development and patient monitoring for a growing medical diagnostics company seeking to enter the life sciences industry• Developed a series of business models and recommendations for maximum market penetration, including potential collaborations and marketing criteria for each stage in the business lifecycle

Thousand Oaks, Ca, Us

• Led a team to design, optimize, and evaluate nine value-added global distribution process improvement projects involving order fulfillment and warehousing• Proposed and implemented projects to boost distribution efficiency by 14% through inventory reconfiguration, increase capacity by 27.5% with storage optimization, and increase compliance, worker safety, and risk mitigation with net cost savings• Attained the summer internship award for “Most Innovative Idea/Project”

South San Francisco, California, Us

• Conducted prevalidation studies to evaluate Avastin 1.2 processing capability and feasibility at manufacturing site using organic carbon residue analysis• Sampled, analyzed, and established performance criteria for 284 locations throughout the manufacturing facility including processing lines, bioreactors, and centrifuges

Chicago, Il, Us

• Worked with FDA, university statisticians, and patent attorneys to research and draft a five-phase clinical trial to ground the submission of a 510(k)• Found grounds for various commercial techniques in the area of PACS/RIS - Digital Radiography and Mammography

• Sectioned, stained, and digitally acquired post-infract mouse hearts in a study to determine the effect of the biglycan knockout gene on myocyte matrix remodeling• Achieved a strong understanding of ImageJ, brightfield optical modalities, infarct surgical procedures, MATLAB imaging, and Graphpad Prism statistical analysis

Pomona, Ca, Us

• Validated clinical laboratory equipment for PSC, Cardinal Health and Allergan Bioscience• Outperformed competing UCLA summer interns in IQ/OQ/PQ and SOP quality and quantity performance criteria during end-of-project performance review

Master Of Business Administration - Mba, Business

Bs, Bioengineering