Seasoned management and direct sales professional with over 20 years experience in the retail/wholesale arena. A results-oriented and collaborative leader focusing on B2B and B2C sales channels. Managed domestic sales and support organizations with teams of up to 200 and budgets up to $35M. An energetic mentor of individuals with a personal desire to accomplish company vision, maximize opportunities, drive change where needed and improve efficiencies. A logical thinker who thrives in highly challenging environments cooperating fluently with all levels of management. Accumulated experience includes sales management, operations, merchandising, inventory control and human resources.* BUSINESS DEVELOPMENT: Launched a home furnishings/decor wholesale business resulting in revenue of $6M after 5 years. Focuses included sales, product development/design, sourcing, marketing and logistics. Sales goals established by creating quotas in support of regional/national objectives.* SALES GROUP MANAGEMENT: Recruited, hired, trained and coached individuals and sales teams/agents in assigned areas. Communicated expectations, reviewed contributions, defined compensation and implemented policies and procedures.* FINANCIAL OBJECTIVES: Determined business forecasts through quarterly/annual budget preparation, scheduled expenditures and analyzed variances. * OPERATIONAL OBJECTIVES: Executed quality control, production, productivity and customer service standards per strategic guidelines and communication. Implemented Electronic Data Interchange system. Managed support teams and increased EDI effectiveness through evaluation of reports used for order processing, inventory control and sales metrics. Acted as an Accounting liaison to improve timely billing receipt and vendor payments. Resolved problems, completed audits and encouraged change where needed.