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For over 17 years, I have been a transformational leader in talent acquisition, delivering results through innovative and inclusive recruitment strategies. As the Senior Director of Talent Acquisition and Retention at Mattress Warehouse, I oversee the talent acquisition process for over 320 locations across the US, ensuring we attract, hire, and retain top talent for our growing business.My core competencies include high volume recruiting, strategic sourcing, project management, recruitment marketing, employer branding, leadership development, and process optimization. I have successfully implemented and managed several large-scale projects, such as a new application process, a new manager training program, a talent network, and a career site, resulting in improved hiring efficiency, candidate engagement, and cost savings. I have also been recognized and awarded for my outstanding performance and customer excellence by HireVue and Comparably. I am passionate about elevating the candidate experience, fostering strong employer brands, and building high-performing teams.
Mattress Warehouse
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Senior Director Of Talent Acquisition And RetentionMattress Warehouse Feb 2024 - PresentFrederick, Maryland, Us -
Vice President Of Talent AcquisitionThe Roomplace Mar 2023 - Oct 2023Lombard, Il, UsRevamped talent acquisition process for The RoomPlace and affiliates. 15% decrease inemployee turnover rate.Maximized hiring efficiency by 25% redesigning the new manager training program and hiringprocess.Implemented new application process, reducing time to apply by 80% and increasing applicationrates by 400%. Boosted candidate experience and broadened talent pool.Promoted our employer branding strategy, encouraging employees to leave feedback on Glassdoor,Indeed, Comparably, and InHerSight. Resulting in a 125% increase in ratings and recognition as a TopFurniture Retailer for Women to Work for on InHerSight.Restructured recruitment strategies, resulting in a 90% decrease in reliance on third-party agenciesand saving the company $600,000 annuallyDeveloped a 9-Box succession planning program that evaluated employee performance andpotential. Promoted individual growth and increased productivity.Restructured the hiring process, creating standard operating procedures (SOP) and service level agreements (SLA) coupled with interview guides and a formalized manager training program, emphasizing bias mitigation and attitude-based hiring.Realized a 43% reduction in 90-day turnover and a 50% decrease in Time to hire from 30+ days to 15 days.Revolutionized the application process, enhancing the candidate journey, reducing the time to apply from 15+ minutes to under 3 minutes, resulting in a 400% surge in applications.Spearheaded a comprehensive employer branding strategy, elevating our online presence on platforms such as Glassdoor, Indeed, Comparably, and InHerSight, and celebrating milestones of current employees while encouraging them to leave feedback on these sites: resulting in 125% increase in overall ratings and recognition as a Top Furniture Retailer for Women to Work for on InHerSight.Initiated a 9-Box succession planning program, identifying top internal talent for key leadership roles -
Recruiting Manager - Recruitment Marketing ManagerBob'S Discount Furniture Sep 2019 - Mar 2023Manchester, Ct, Us• Implemented a new recruitment strategy that led to a 40% increase in qualified candidates and resulted in the hiring of top talent for 164 stores, 2 call centers and 5 distribution centers.• Drove candidate engagement rates up 40% by leveraging nontraditional sourcing tactics and cutting-edge programmatic tools.• Managed cross-functional team to boost employer brand recognition by 30% on Glassdoor, Indeed, and LinkedIn.• Lead the implementation and optimization for recruitment tech stack, successfully launching several large-scale projects including HireVue, Taleo Business Edition, talent networks and career sites.• Launched extensive recruitment marketing campaign that attracted 50% more diverse candidates to Bob's.• Initiated partnerships with local organizations to promote diversity and inclusion, leading to a 10% increase in minority hires.• Developed and executed female-focused recruitment campaigns, resulting in a 4.0 InHerSight rating and being recognized as the #1 Best Furniture Company for Women to Work for.• Boosted Glassdoor rating from 3.2 to 4.1 by implementing automated anniversary and promotion messages, leading to increased applicant quality and positive company perception.• Revamped the candidate journey by introducing a cutting-edge SMS/Chatbot tool, resulting in a 15% reduction in recruitment costs.• Designed and launched Workday Dashboard promoting diversity and inclusion, resulting in increased training participation and engagement. -
Manager - New Store RecruitmentBob'S Discount Furniture Mar 2016 - Sep 2019Manchester, Ct, Us• Mentored a team of 6 Talent Acquisition Partners, providing them with the necessary skills and resources to effectively recruit for new store positions on the Mid-West and West Coast, resulting in a 70% interview to hire ratio and significant cost savings for the company.• Eliminated unconscious biases by implementing HireVue, reducing time to screen applicants by >50%. Improved new talent sourcing.• Collaborated with Department of Labor to create tailored recruitment strategies, leading to 50% decrease in time-to-hire.• Boosted profitability by streamlining hiring events and training, resulting in cost savings over $100K.• Oversaw the creation of B.R.A.G., an employee advocacy program that united 164 store managers to share branded recruitment messages.• Elevated employee engagement, resulting in a 40% rise in applicant traffic and a significant growth of company followers on LinkedIn. -
Lead Recruiter - StoresBob'S Discount Furniture Oct 2013 - Mar 2016Manchester, Ct, Us• Optimized our ATS in collaboration with a consulting firm, improving application review process by50%• Boosted user satisfaction by implementing new features in Taleo Business Edition TBE, resulting in a 25% decrease in candidate fall off.• Implemented innovative sourcing strategies that increased applicant flow by 50%, resulting in a more diverse and qualified candidate pool.• Formed strategic partnerships with universities & job fair organizers to attract top talent. Streamlined recruitment process and reduced time-to-hire by 20%. -
Senior Recruiter / Senior Account Executive / Staffing SpecialistAppleone Employment Services - Act-1 Group Apr 2007 - Oct 2013Glendale, Ca, Us• Implemented innovative hiring strategies, leading to 40% faster turnaround time for filling roles.• Achieved 90% placement rate in Legal, Marketing / Advertising, Healthcare and Entertainment industries, boosting branch revenue by 35%.• As Senior Recruiter, built a talent pipeline of High Net Worth Tax Accountants, resulting in 50% decrease in time-to-fill.• Partnering and maintaining solid working relationships with hiring managers to determine current recruiting needs across multiple industries.• Drove candidate generation strategy. Built talent pipeline via networking, sourcing, headhunting. Resulted in 30% increase in qualified applicants.• Planned and hosted networking events that grew candidate and client referrals by 20% and strengthened branch visibility• Leveraged social media and mobile sourcing to enhance candidate outreach, improving new candidate sourcing rates by 35% -
Sr. Account ExecutiveMndo Inc. (Mend Inc) Nymex Aug 1999 - Apr 2007Starting my career as a runner on the floor of the New York Board of Trade, I developed relationships that led me to working with some of the largest Oil Traders in the business.As an account manager for several Institutional clients: Energy funds, institutional traders and high net worth proprietary traders, I was exposed to various trading strategies and assisted my clients mitigate their risk.Our operation was a full service trading desk on the NYMEX, servicing clients trading needs in all the Energy Futures and Options markets. Healthcare and Medical:HealthcareMedicalNursingPhysicianHealthcare AdministrationPharmacyDentistryAllied HealthMedical ResearchInformation Technology (IT):Information TechnologyITSoftware DevelopmentCybersecurityNetwork EngineeringCloud ComputingProgrammingData AnalysisWeb DevelopmentFinance and Banking:FinanceBankingFinancial ServicesInvestmentAccountingFinancial AnalysisWealth ManagementInsuranceManufacturing and Engineering:ManufacturingEngineeringAerospaceAutomotiveIndustrial ProductionProduct DesignQuality ControlMaterials ScienceEducation:EducationTeachingHigher EducationK-12Online LearningCurriculum DevelopmentSpecial EducationEducational LeadershipRetail and Sales:RetailSalesE-commerceCustomer ServiceMerchandisingSales ManagementRetail OperationsConsumer BehaviorMarketing and Advertising:MarketingAdvertisingDigital MarketingSEOSocial MediaMarket ResearchBrand ManagementPublic RelationsLegal:LegalLawAttorneyParalegalLegal ServicesCriminal LawIntellectual PropertyCorporate LawLegal ResearchHospitality and Tourism:HospitalityTourismHotel ManagementTravelEvent PlanningRestaurantTourism MarketingCruise IndustryTravel AgencyAgriculture and Farming:AgricultureFarmingAgribusinessCrop ProductionAnimal HusbandrySustainable FarmingAgronomyAgricultural Engineering
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Floor Operations ManagerLfg Llc 1997 - 1999Hired to manage the first full service retail operation on the New York Mercantile ExchangeTalent Acquisition, Recruitment, HR, Human Resources, Sourcing, Employer Branding, Recruitment Marketing, Diversity, Equity and Inclusion, Candidate Experience, candidate journey, Hiring, Interviewing, Screening, Talent Management, Talent Pipelines, LinkedIn Recruiter, Recruitment Technology, Sourcing Strategies, Talent Sourcing, HRIS, ATS, human resources information systems, applicant tracking systems, Leadership Development, Networking, Candidate Assessment, Predictive Analytics, Recruitment Metrics, Talent Pipelines, Talent Pool, Hashtags: #TalentAcquisition #Recruitment #HR #humanresources #EmployerBranding #DiversityandInclusion #CandidateExperience #HiringTips #RecruitmentTech #InterviewingTips #SourcingStrategies #HRAnalytics #TalentManagement #LinkedInRecruiter #RecruitmentMarketing #HRLeadership #CareerAdvice #JobSearch #Networking #TalentDevelopment #HiringTrends
Victor Herrera Skills
Victor Herrera Education Details
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William Paterson University Of New JerseyMarketing -
Queens College
Frequently Asked Questions about Victor Herrera
What company does Victor Herrera work for?
Victor Herrera works for Mattress Warehouse
What is Victor Herrera's role at the current company?
Victor Herrera's current role is Senior Director of Talent Acquisition and Retention | Talent Acquisition, Recruitment Marketing.
What is Victor Herrera's email address?
Victor Herrera's email address is vi****@****obs.com
What is Victor Herrera's direct phone number?
Victor Herrera's direct phone number is +186021*****
What schools did Victor Herrera attend?
Victor Herrera attended William Paterson University Of New Jersey, Queens College.
What skills is Victor Herrera known for?
Victor Herrera has skills like Recruiting, Leadership, Interviews, Management, Applicant Tracking Systems, Customer Service, Sourcing, Talent Acquisition, Training, Hiring, Screening, Contract Recruitment.
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