Victor Hithe Email & Phone Number

Financial:Responsible for holding team accountable to goals that meet the operational budgeted goals.Review, monitor and analyze weekly scorecard and monthly financials to identify variances to FY financial plan and design and implement action plans to address deficiencies.Actively manage AR to maintain acceptable level for operation.Develop and implement action plans for accounts with unacceptable AR balances.Manage inventory to coincide with selling activity to ensure proper levels.Manage Route Service Excellence program for maximum route efficiency.Responsible for increasing gross profit through increased sales volume with existing dealers and new dealers.Customer Focus:Review, monitor and analyze tools in Market IQ to identify markets that may be declining and design and implement action plans to address decline.Visits and maintains relationships with key accounts.Manage dealer erosion.Key contact for complaints received by operation.Work with sales team to acquire new business within region.Formulates, develops, implements and measures market strategies penetration in respective market.Human Capital:Establish set weekly meetings with operation staff.Provide performance management utilizing scorecards and progressive discipline process.Provide recognition and reward for team members that demonstrate outstanding performanceProvide consistent training and coaching to develop team members knowledge, abilities and skills.Process:Ensures data integrity and timely submittals into reporting systems.Ensures compliance with all IOT standard operating procedures, including OSHA, and DOT compliance.Manage routing procedures to ensure maximum utilization of equipment and manpower.

Sun Valley, Ca

- Assist the Market General Manager in growing the business and retaining existing dealers- Be the eyes and ears and communication link between dealers and Markey General Manager, any issues that need to be resolved- Partner with Territory Sales Manager to quickly and correctly set up new dealers and train them on the Interstate System (warranty, testers, pricing knowledge, etc.)- Provide prompt and competent service to resolve customer complaints- Work with Interstate Batteries Support Center in Dallas to help continuously refine the process and role definition- Build strategic relationships with dealers in the local sales territory- As needed, assist with day to day operations including route coverage, office support, scheduling route drivers and deliveries, hot shot deliveries, etc.

Palmdale, Ca

Safely drive truck to and from destination applying knowledge of DOT driving regulations and area roadsCheck loads to ensure product is being hauled in an appropriate and safe manner to adjust to desired levelEstimate slump of concreteDistinguish between a proper mix and one that is too rocky or too sandyStrive to meet customer expectations without exception and achieve highly positive customer satisfaction survey results consistent with strategic objectivesDevelop extensive working relationships with customers, both external and internal, in order to maximize opportunities for Robertsons and to ensure customer needs are addressedKeep equipment in acceptable condition of cleanliness using approved cleaning materials and suppliesMaintain personal appearance in neat and clean mannerAssist other company employees as neededComplete pre- and post-trip inspections on truck equipment and supplies, such as tires, lights brakes, gas, fuel, oil, and waterAdhere to all Robertsons, D.O.T., and O.S.H.A. rules and regulations at all timesMeet or exceed company safety standardsPerform other job responsibilities as assigned

Lancaster Ca

• Coordinate with manager and other departments to ensure distribution center's goals are attained in both budget and production• Provide training and guidance that encourages the steady growth and development of capable, contributing associates• Identify and promptly resolves safety, production and communications problems which prevents the department from meeting deadlines and schedules• Document disciplinary actions as needed• Develop performance appraisals for each assigned associate for management approval• Communicate with other management team members to coordinate operations and facilitate a smooth, efficient workflow• Maintain the building's integrity concerning inbound, outbound, and /or inventory through consistent monitoring practices• Ensure associates comply with corporate, distribution center and departmental policies and procedures• Perform other duties as assigned.

• Oversee warehouse and logistics operations for company that sold and distributed automotive batteries locally and throughout Michigan, Arizona, Oregon, Oklahoma, Nevada, and Illinois.• Managed inventory control, distribution, OSHA and DOT compliance, vendor relations, and order fill.• Administered $1M annual budget and supervised 10 warehouse associates and route sales representatives. • Led daily inventory counts and analyses for 75 SKUs maintained in 12,000 sq. ft. warehouse.• Performed demand forecasting, weekly product tracking, staff training, policy and procedure design, reporting, supply purchasing, and returns management.• Directed the receipt of and storage of 2,000 items per week and the shipping of 400 items per day.Selected Accomplishments:• Consistently met or exceeded goals of 99% inventory accuracy and 95% on-time order fulfillment.• Maintained order fill rate of 97% by improving inventory tracking, reducing slower-moving products on-hand, and analyzing inventory turnover.• Increased order pick performance 30% and improved inventory accuracy by changing stock location layouts, simplifying documentation, and aligning pick area with order pick sheets.• Achieved 20% increase in warehouse efficiency by introducing new procedures.• Enhanced warehouse safety by implementing new safety and compliance standards and processes

• Directed daily operations of a 250,000 sq. ft. service center with 100 SKUs for PepsiCo. Coordinated 15,000 incoming items and 12,000 outgoing items per day.• Managed shipping, receiving, storage, inventory control, order fulfillment, shipment reconciliation, cycle counts, truck loading, order picking, and more. Supervised and trained staff of 15 non-union employees.• Led daily inventory reconciliation vs. inbound and outbound tallies.Selected Accomplishments:• Improved order picking efficiency by introducing pallet labels and order location tracking.• Reduced overtime from 20% to 5% by requiring all inbound and outbound shipments to be scheduled 48 hours in advance, in order to adjust work schedules accordingly.• Enhancing productivity by introducing metrics for on-time shipments, shipment accuracy, and fill rates.• Increased efficiency by implementing an online scheduling program for all shipments.• Improved workflow by reorganizing the warehouse layout to maximize space utilization.

• Promoted to oversee daily warehouse operations for this division of Quaker-Tropicana-Gatorade. • Managed all shipping, receiving, order fulfillment, inventory control, and repacking at a 65,000 sq. ft. facility that maintained 75 SKUs and did combined shipping and receiving of 40,000 items per day.• Supervised and trained a staff of 35 that included supervisors, warehouse associates, Class A drivers, and administrative personnel.Selected Accomplishments:• Met all goals for picking, total orders filled, and loads shipped per shift.• Maintained consistent compliance with all OSHA and DOT standards.• Played active role in coordinating move to new facility and installation of modular offices. Also assisted with development of close out plan when company shut down location.• Produced 99% average inventory accuracy by improving inventory control and cycle count processes.• Achieved 900-plus work days without a lost time injury by implementing a safety awareness program.

• Directed scheduling of weekly shipments for states east and west of the Rocky Mountains. Supervised staff of 40. Coordinated 50 shipments per week. Administered operating budget.Selected Accomplishments:• Improved productivity by assisting with the creation of a pick line to match new storage rack area.• Increased transportation network to keep pace with growing business volumes.• Established a workflow for a new product line to coordinate movement of raw and finished goods between offsite cold storage facility and onsite warehouse. Managed company-owned vehicles and local carriers.• Enhanced efficiency by updating the inventory management system.• Facilitated growth from $40M to $80M by negotiating contracts with local and national carriers to handle increased workloads when company expanded to east of the Rockies.