• Managed Human Resources Department for the organization with offices throughout the US• Partnered with sales team for recruiting, training, coaching, and performance reviews• Oversaw and assigned responsibility or authority to HR assistants and receptionist• Collaborated with finance executive and upper management on structure, planning, budgets, and staffing updates of all division• Managed all employee relations issues, made recommendations, and implemented solutions• Oversaw annual HR initiatives including performance reviews, employee recognition, and open enrollment• Developed and communicated personnel policies and procedures, identified legal requirements and regulations to ensure compliance• Managed full life-cycle recruitment process of sourcing, screening, interviewing, and placement of talent• Served as a primary liaison of new hires, oversaw first-day orientation and handoff for departmental training, weekly follow-ups, and 3-month review• Conducted exit interviews, monitored turnover, and recommended actions to improve retention• Manage and communicate employee terminations, layoffs, and other sensitive issues• Educated employees on company benefits, answered employee inquiries and provided them with the appropriate resources• Collaborated with brokers for benefits packages and 401k programs and employee-friendly informational software • Assisted employees with FMLA, compensation, and benefits inquires• Monitor and evaluate compliance for EEO filing• Preview payroll for accuracy before the COO review

· Processed and/or audited weekly payroll for multiple companies· Implement and create cross-training programs and standard operating procedures for multiple departments· Managed onboarding and offboarding of all employees· Recruited talent, developed retention strategies, and oversaw training· Worked with immigration lawyers for H1B and Green Card applications· Participated in re-structuring and developing organizational charts for rapidly growing business· Published a bi-monthly newsletter on company changes, staff information, accomplishments, and upcoming events· Facilitated conflict resolutions, employee write-ups, and corrective actions· Created and evaluated job descriptions throughout the company· Managed and selected benefits including 401k, health, and insurance benefits· Updated employee handbook as state and federal laws change to ensure compliance· Oversaw and assisted in yearly inspections with the fire department, security company, OSHA, and outside auditors {GMP and Social Audits}· Managed staff bonus plans as well as gave input and created new incentive programs· Established an annual employee performance program with guides for yearly increases· Oversaw all day-to-day human resource functions at multiple sites· Organized and implemented policies and procedures with financial checks and balances throughout the company· Implemented and customized database in the Finance Department encompassing A/R, A/P, OP, ERP, Purchasing, Inventory, and G/L modules; updating modules as needed· Worked with the Finance Department on cash flow, vendor payments, and wiring needs· Oversaw the assignments of supply chain, warehouse, and shipping and receiving departments· Maintained and negotiated warranties, plans, services, and lease agreements throughout the company· Negotiated and oversaw construction projects at multiple locations· Liaised between Supply Chain, Manufacturing, and Warehouse to ensure customer satisfaction

· Negotiated yearly contracts for phones, utilities, disposal, parcel shipments, insurance, payroll, and supplies· Researched, troubleshot, and negotiated vendor disputes· Managed accounts payable from receiving to payments· Assisted with inventory reconciliation and adjusted store-receiving records· Reported and distributed weekly and monthly sales· Preformed G/L entries for payroll and bank accounts· Communicate variances in payroll as needed· Review Payroll costs and negotiate charges with ADP· Assisted buying office with merchandise transactions

· Supported multiple senior executives in coordinating sensitive reports and analyses for OCC Audit· Assisted in managing the relationship executives’ team calendar while collaborating effectively with supporting teams· Coordinated with administrators and meeting participants to efficiently schedule meetings and follow-ups for multiple projects· Worked around conflicts proactively and logically while keeping managers aware of updates· Performed routine tasks such as those related to weekly staff meeting communications, dial-ins, ordering, distributing supplies, room set up, and weekly report

· Co-developed comprehensive HR policies and procedures based on extensive research of similar organizations· Developed a company model for employees that encompassed responsibilities and salary structures· Recruited, trained, supervised, and evaluated maintenance, professional and administrative staff· Managed daily administrative operations for multiple daycare facilities· Maintained an extensive customer database· Managed the sales and purchases of multiple daycares for the owner· Initiated purchases for a new school and coordinated building renovations and setups· Ensured compliance with state, federal, OSHA, EPA, customer, and insurance regulations· Performed billing, credit, and collections functions for all accounts· Established budgets for monthly and yearly events· Interviewed vendors; evaluated equipment and services· Managed employee schedule and workflow of multiple facilities· Provided tours to potential clients and initiated signing incentives for customers and employees· Co-designed and coordinated signage and print advertisement· Instituted weekly meetings to establish uniformity in all locations· Coordinated weekly and monthly events, meetings, and seminars for staff members, parents, and children

· Managed the sales audit department, mailroom, and maintenance department· Interviewed, hired, organized schedules, trained, and supervised employees· Audited and distributed petty cash for the head office and retail store managers· Oversaw daily cash control, money transfers, loans, and overseas purchases· Developed procedures with the loss prevention department for cashiers and bookkeepers· Received bids and scheduled yearly inventories for retail stores and distribution center· Coordinated corporate events· Purchased supplies for two distribution centers, head office, and 65+ retail stores· Conducted cost analysis on all supplies, negotiated with vendors in the securing of bids, and established annual purchasing contracts· Organized and streamlined supplies from the distribution centers to the stores to improve the delivery and monitoring of the consumption of supplies· Negotiated leases for copiers, fax machines, ticketing machines, and mail equipment· Assisted with creating contracts for office phones, cellular phones, and beepers