Keely Acker Email & Phone Number

San Antonio, Texas Metropolitan Area

San Antonio, Texas, United States

Organize and coordinate office administration and procedures, in order to ensure organizational effectiveness, efficiency and safety Responsible for developing intra-office communication protocols, streamlining administrative procedures, inventory control, office staff supervision and task delegation.Point person for maintenance, mailing, shipping, supplies, equipment, bills and errandsOrganize and schedule meetings and appointmentsPartner with HR to maintain office policies as necessaryOrganize office operations and proceduresManage relationships with vendors, service providers and landlord, ensuring that all items are invoiced and paid on timeManage contract and price negotiations with office vendors, service providers and office leaseProvide general support to visitorsResponsible for creating PowerPoint slides and making presentationsManage executives' schedules, calendars and appointmentsAssign and monitor clerical, administrative and secretarial responsibilities and tasks among office staffPerform review and analysis of special projects and keep the management properly informedDetermine current trends and provide a review to management to act onResponsible for recruiting staff for the office and providing orientation and training to new employeesParticipate actively in the planning and execution of company eventsResponsible for developing standards and promoting activities that enhance operational proceduresAllocate available resources to enable successful task performanceCoordinate office staff activities to ensure maximum efficiencyEvaluate and manage staff performanceRecruit and select office staff

San Antonio, Texas Metropolitan Area

San Antonio, Texas, United States

Lead a gourmet meal prep restaurant and improved sales by advanced product knowledge and leading merchandise responsibilities Promptly and politely responds to customer inquiries and requests for supportProvide advanced knowledge of merchandise to customers, explaining features and differences between merchandise and providing purchasing advice to customersProvide coaching and training to associates on team and throughout the store as neededExecute activities related to store initiatives to offer customers additional products and services related to merchandise category Interview all prospective candidates and trains and develops the associates within their departmentManage associate’s performance, annual review and progression within job catalogAssigns tasks and monitor schedule/breaks for the associates within their departmentAssists associate to provide increased service to customers in response to specific needs and requestsTroubleshoot and provide solutions for customer complaints

San Antonio, Texas Area

- Improved product placement to drive impulse sales to meet and exceed stores' sales goals- Created and maintained a strong team that delivers on results- Provided exceptional guest experience generating loyalty to brand- Responsible for Profit & Loss, achieving sales and labor utilization goals and plans increasing profitability- Skills in planning HR department daily/weekly workload to support HR business priorities- Ability to read financial reporting and interpret data- Knowledge of federal, state and local employment laws- Skills in recruiting and event organization- Experience with Office Suite computer and workforce management programs• Ability to use industry leading people and scheduling software• Experience leading a team of hourly HR experts; including skills in interviewing, developing, coaching, evaluating and retaining talent

- Oversaw guest registration, reservations and other clerical duties with a focus in quality and guest experience- Coordinated sales and planning for weddings and other events

Associate'S Degree, Business Administration And Management, General

Culinary Arts Certificate Program