I help users work the online booking tool that we build and design to the company's specific needs. I make changes to their online profiles and answer any questions that they may have.

I dealt with the company's filing and administration tasks.I also dealt with the company's claims, whereby I investigated issues that had occurred on the system to find out if it was our problem or the customer's or supplier's.If it was our issue, we would pay out to the customer the value of the claim that they had raised.I dealt with some finance tasks as well, chasing customers up for standing orders, helping with billing at the beginning of the month, and invoicing customers for… Show more I dealt with the company's filing and administration tasks.I also dealt with the company's claims, whereby I investigated issues that had occurred on the system to find out if it was our problem or the customer's or supplier's.If it was our issue, we would pay out to the customer the value of the claim that they had raised.I dealt with some finance tasks as well, chasing customers up for standing orders, helping with billing at the beginning of the month, and invoicing customers for using the system. Show less

I served customers and sent their post and parcels.I tried to get the customers to send their post Special Delivery as this gives the Post Office more commission than the other postages.I also sold types of insurance, home, telephone and travel.I worked in the shop attached to the Post Office and sold stationery and pet food. I also have some experience in selling mobile top-ups and lottery.