Victoria Bowmaster, Bcomm Email & Phone Number

Ottawa, Ontario, Canada

-Build long-term relationships with key clients-Help identify customers’ needs and wants-Address customer concerns in a timely manner-Collaborate with the internal team-Assist customers with their purchasing decisions

-Proactively support Head Office Leaders by performing administrative tasks-Meeting and event preparation and organization -Complete follow-ups on key action items -Expense processing and budget management

Ottawa, Ontario, Canada

-Responsible for various strategic operations functions at the regional level -Build strong, collaborative relationships with multiple business partners across the region-Track budgets and process expenses – developmental and travel related. -Calendar management, individual expense support and meeting preparation -Support communication plan & execution of regional events -Support regional advisory compliance activities-Utilize Salesforce & IDM reporting software to… Show more -Responsible for various strategic operations functions at the regional level -Build strong, collaborative relationships with multiple business partners across the region-Track budgets and process expenses – developmental and travel related. -Calendar management, individual expense support and meeting preparation -Support communication plan & execution of regional events -Support regional advisory compliance activities-Utilize Salesforce & IDM reporting software to analyze business metrics -Work collaboratively with the Sales Operation team members to provide back up support Show less

-Manage the day to day operations of the store-Provide consistent and regular feedback to Store and Regional Support Manager-Improve processes to maximize workflow efficiencies-Develop and maintain functional relationships, both internally and externally to maintain supply chain requirements-Responsible for buying, merchandising and replenishment of products-Verify and receive shipments daily-Plan and set up marketing events -Manage the employee onboarding process… Show more -Manage the day to day operations of the store-Provide consistent and regular feedback to Store and Regional Support Manager-Improve processes to maximize workflow efficiencies-Develop and maintain functional relationships, both internally and externally to maintain supply chain requirements-Responsible for buying, merchandising and replenishment of products-Verify and receive shipments daily-Plan and set up marketing events -Manage the employee onboarding process -Supervise and lead a team of 25+ staff members-Ensure accurate execution of the GT System-Resolve customer complaints in a professional manner -Receive, screen and direct incoming calls and e-mails Show less

-Ensure a high level of customer service-Execute merchandising assignments per company communications and standards-Share product knowledge and give appropriate recommendations-Perform inventory counts as required-Process all Point of Sale (POS) transactions accurately and efficiently-Answer and direct incoming phone calls as necessary

-Build and maintain long-term relationships with customers-Provide an exceptional shopping experience which includes; greeting customers, offering assistance, sharing product suggestions and product information-Maintain clean and organized work environment-Promote loyalty programs-Process all Point of Sale (POS) transactions accurately and efficiently-Assist in the execution of seasonal changeover, maintenance and restocking of departments as per visual merchandise… Show more -Build and maintain long-term relationships with customers-Provide an exceptional shopping experience which includes; greeting customers, offering assistance, sharing product suggestions and product information-Maintain clean and organized work environment-Promote loyalty programs-Process all Point of Sale (POS) transactions accurately and efficiently-Assist in the execution of seasonal changeover, maintenance and restocking of departments as per visual merchandise direction-Assist in the preparation and execution of the annual inventory count if required Show less

-Perform a variety of sales/customer service activities to ensure complete customer satisfaction-Operate a computerized point of sale system-Maintain a high level of postal products, services and delivery knowledge-Process financial transactions

Bachelor Of Commerce (B.Com.), International Business

The Bachelor of Commerce degree provided expert knowledge in commerce related disciplines such as Finance, Accounting, Marketing.

3 Year Advanced Business Administration Diploma, International Business

This advanced Diploma provided a strong foundation in business fundamentals and developed communication, planning, teamwork and analytical.