Victoria Damilo Ebeye Email & Phone Number

Lekki, La, Ng

I manage the agency’s inbox and calendar, set and provide reminders,and perform various administrative tasks, ensuring smooth dailyoperations. By efficiently scheduling and coordinating appointments,making and receiving calls, and conducting thorough internet research,I enhance communication and productivity. Additionally, I type,compile, and prepare reports and documents, and handle theonboarding of new employees and clients, which streamlines processesand supports the agency's growth. My efforts contribute to a moreorganized, efficient, and scalable operation, enabling the agency tofocus on strategic initiatives and expansion.

Nigeria

As a General Manager, I oversee operations across three branches, ensuring seamless coordination and efficiency. I manage daily operations to ensure each branch functions effectively and meets organizational goals. I lead and develop a diverse team, fostering a positive work environment that encourages collaboration and high performance. Additionally, I oversee logistics to ensure timely delivery of goods and services, optimizing supply chain processes. I order goods from suppliers and maintain strong relationships to ensure quality products and favorable terms. Through strategic planning and effective management, I drive operational success and contribute to the overall growth of the organization.

Nigeria

As a Retail Manager, I oversee all sales operations and daily activities in my branch. I develop and implement sales strategies to achieve targets while ensuring excellent customer service by addressing inquiries and complaints effectively. I manage inventory levels, coordinate with suppliers, and oversee visual merchandising to drive sales.By analyzing sales data and market trends, I make informed decisions and adjust strategies as needed. I also handle budgeting, expense control, and collaborate with marketing teams on promotions. My commitment to compliance with company policies ensures a safe and efficient retail environment.

Benin City, Edo State, Nigeria

As a Customer Care Representative, I provided exceptional support to customers by delivering helpful information about products and services. I efficiently handled inquiries, processed online orders, and addressed customer complaints to ensure a positive shopping experience. My role involved generating sales leads, which contributed to the development of new customers.I identified and assessed customer needs to achieve satisfaction, and I implemented systems for collecting and analyzing customer feedback to improve services. My commitment to enhancing customer experiences and fostering loyalty played a key role in driving customer satisfaction and retention.

I spearheaded LinkedIn account management, leveraging the platformto expand the agency’s network and attract high-quality leads. Throughexpertly setting appointments, I ensured a steady flow of clientengagements and new business opportunities. These efforts not onlystreamlined operations but also drove the agency’s growth, enabling usto build stronger client relationships and increase overall productivity.

2024 Women Techsters Fellowship, Data Science

Data Visualization Data Analysis Machine Learning Python SQL

Bachelor Of Arts - Ba, International Studies And Diplomacy