At Penn Interactive, I am responsible for regularly analyzing and reporting on the Barstool Sportsbook’s social media strategy and account performance to provide recommendations on how to best optimize our strategy to grow our accounts and drive revenue to the sportsbook app. I utilize advanced social listening tools including Sprinklr, Hootsuite, and Brandwatch to listen to the brand’s audience and manage our relationship with that audience through building out keyword search queries and… Show more At Penn Interactive, I am responsible for regularly analyzing and reporting on the Barstool Sportsbook’s social media strategy and account performance to provide recommendations on how to best optimize our strategy to grow our accounts and drive revenue to the sportsbook app. I utilize advanced social listening tools including Sprinklr, Hootsuite, and Brandwatch to listen to the brand’s audience and manage our relationship with that audience through building out keyword search queries and creating dashboards to visualize the data. In addition to listening to our own brand, I also utilize these social tools to monitor our competitors’ social media accounts, and the social media accounts of various Barstool Sports talent members and sub-brands relevant to the Sportsbook. Alongside these core responsibilities, I participate in rotational customer service shift-work where I assist any customers who write into our Facebook, Instagram, or Twitter accounts requesting help with the Barstool Sportsbook app. Show less

At Curtin's Wharf, I provide friendly and efficient service to customers to optimize their dining experience. I take orders, deliver food and drinks to the tables, and help accommodate the customer's needs. As a server, I have good interpersonal skills, communication skills and am great at multitasking. Usually the restaurant is very busy, so I am able to manage many tables at once while working at a fast-pace. Also, I am experienced with training other employees and reporting their progress to… Show more At Curtin's Wharf, I provide friendly and efficient service to customers to optimize their dining experience. I take orders, deliver food and drinks to the tables, and help accommodate the customer's needs. As a server, I have good interpersonal skills, communication skills and am great at multitasking. Usually the restaurant is very busy, so I am able to manage many tables at once while working at a fast-pace. Also, I am experienced with training other employees and reporting their progress to my boss. Show less

As a digital marketing analytics intern, I was responsible for tracking customer engagement with the company’s website and social media sites. I created monthly reports on customer engagement and used applications such as Google Analytics to collect data and help the company reach its target audience. Also, I utilized ad-creation programs such as the Facebook Ads Manager, Adobe Photoshop, and Canva to create and execute social media advertisements.

As a brand ambassador for JennaBenna & Co, I was responsible for promoting the company's products and services through different social media platforms. I generally made customers aware of any sales or promotions, informed them about new products, and answered any questions they may have. As a brand ambassador, I used my creativity to increase JennaBenna's brand awareness and generate more sales.

At Kohl's, my main job was to provide excellent service to customers while being friendly and outgoing. Some of my duties included working the sales floors, helping customers locate merchandise and answering any of their questions, restocking the shelves, and working as a cashier on the POS system. Other than working in the front of the store with customers, I also worked as an "order picker." In this position, I helped fulfill online orders and prepare them to be shipped or to be picked up at… Show more At Kohl's, my main job was to provide excellent service to customers while being friendly and outgoing. Some of my duties included working the sales floors, helping customers locate merchandise and answering any of their questions, restocking the shelves, and working as a cashier on the POS system. Other than working in the front of the store with customers, I also worked as an "order picker." In this position, I helped fulfill online orders and prepare them to be shipped or to be picked up at the Customer Service desk. As an "order picker," I needed to be organized and work at a fast-pace. Show less