Victoria Gavin work email
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With a focus on employee development, customer satisfaction, and compliance, I've consistently exceeded expectations and achieved outstanding results.Here's what I bring to the table:• Team Leadership & Development: I've successfully managed and led teams, fostering a positive work environment, developing talent, and ensuring compliance with company policies.• Employee Relations: I'm skilled at handling conflict resolution, performance evaluations, and implementing effective employee relations strategies.• Operational Excellence: I've proven expertise in managing daily operations, including sales, staffing, inventory control, and customer service. I'm focused on driving efficiency and ensuring customer satisfaction.• HR Expertise: I'm experienced in managing recruitment, onboarding, and training processes, ensuring that teams have the necessary skills and resources to succeed.• Continuous Improvement: I'm a results-oriented professional with a passion for continuous improvement. I'm always looking for ways to optimize processes, enhance efficiency, and drive positive change.I am highly-skilled in Recruitment & Onboarding, Policy Compliance, Strategic Planning & Execution, Multi-Disciplinary Collaboration, Operational Excellence, Employee Relations Management, Critical Problem Resolution, Staff Relationship Development, Performance Management, Employee Training & Development, Process Optimization, Team Leadership, and Staff Mentoring.Let's connect and discuss how I can contribute to your organization's success. I'm confident in my ability to lead teams, drive results, and foster a positive work environment.
Bath & Body Works
View- Website:
- bbwinc.com/about-us
- Employees:
- 31337
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Store ManagerBath & Body WorksSaint Cloud, Fl, Us
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Dispatch SupervisorToho Water Authority Feb 2024 - Jul 2024As a dispatch operations manager, I successfully led and optimized our team's performance.Here's a breakdown of my key responsibilities:Operations Management: I directed all aspects of dispatch operations, prioritizing and dispatching calls according to urgency.Performance Evaluation: I planned and carried out detailed semiannual/annual performance evaluations to assess team effectiveness and identify areas for improvement.Customer Service: I delivered instant solutions to customer escalations, ensuring satisfaction and maintaining operational continuity.Communication & Reporting: I maintained regular communication with the Service Center Manager, reporting team performance and addressing operational challenges.• Received appreciation for successfully meeting critical operational demands as per requirements, while serving on temporary supervisory dispatch roles.• Achieved leadership recognition by graduating from Water Heroes Leadership Program and enhanced project management expertise through completion of an advanced workshop. -
Store ManagerH&M Jun 2014 - Jun 2023Orlando, Florida, United StatesAs a store manager, I successfully managed and led all aspects of store operations, driving growth and profitability.Here's a breakdown of my key responsibilities:Operations Management: I administered all functions of store operations, including sales, customer service, inventory management, visual merchandising, and team leadership.Sales & Performance: I oversaw the development and execution of sales strategies, surpassing sales targets and driving growth.Team Development: I led regular performance reviews, delivered targeted feedback, and designed training programs to boost staff productivity and customer service excellence.HR & Employee Relations: I collaborated with HR to drive employee relations initiatives, implement performance management processes, and ensure compliance with company policies.Team Building: I managed recruitment, onboarding, and training of new staff members for new store launches, ensuring they were equipped to succeed and comply with labor regulations, company policies, and ethical standards.• Cultivated leadership talent by successfully recruiting, hiring, training, and developing 2 part-time sales associates into future Store Managers and elevating 4 lower-level managers into upper-level management positions.• Enabled career advancement by effectively training 3 visual associates for supervisor roles, enhancing team performance and operational efficiency.
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Co Manager 1Forever 21 Sep 2013 - May 2014Orlando, Florida AreaAs a co manager, I successfully managed and led all aspects of store operations, driving efficiency and ensuring customer satisfaction.Here's a breakdown of my key responsibilities:Operations Management: I assisted in managing daily operations, including sales, staffing, inventory control, and customer service.Strategic Planning: I coordinated directly with store executives to design and execute sales strategies.Team Leadership: I led team training and mentoring, ensuring compliance with company policies and operational standards. I also facilitated employee development by providing coaching, training, and constructive performance feedback.Employee Relations: I fostered positive employee relations by resolving conflicts and maintaining a collaborative work environment.Human Resources: I managed full-cycle recruitment, including interviewing, hiring, and onboarding new team members.• Enhanced management expertise by training the team on the launch of a new Profit and Loss (P&L) system, improving financial accountability and performance tracking.Additional experience as Store Manager at Beall's Department Store. -
Store ManagerBeall'S Department Store Apr 2013 - Sep 2013Indian Harbour Beach, FlOversaw daily functions of store operations in a $7.3 million 65,000 sq ft location including ensuring a customer friendly environment, employee development, payroll and scheduling, and most operational functions, including in store human resources such as hiring, orientation, new hire paperwork, policy and procedure implementation, and employee relations. Analyzed business reports such as P&L, P&D, sales analysis, inventory reports. Oversaw 3 mid-level managers and 40-50 associates.
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Store ManagerBeall'S Department Store Feb 2009 - Apr 2013Oversaw daily functions of store operations in a $3.5 million 62,000 sq foot store, including customer service management, employee development, payroll, scheduling, ad events, floor sets. Ran training store for new store management. Analyze business reports such as P&L, P&D, sales analysis, inventory reports. Oversee 3-4 managers and anywhere from 30-35 associates. Implemented policy and procedure and in store human resources. Also oversaw visual merchandising in store to create a fashion forward environment unique to this location.
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Store ManagerBeall'S Department Store Rockledge Aug 2008 - Jan 2009Oversaw daily functions of store operations in a $4.2 million 40,000 sq ft store, including scheduling, customer service management, sales analysis, cash office management. Oversaw 3 managers and 20 associates.
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Assistant Store Managerassistant To Senior Store ManagerBeall'S Department Store Nov 2006 - Jul 2008in a $7.8 million 55,00 sq ft store. Ran the store in their absence. Oversaw remodel of store in 2007 and re-grand opening. Graduated from Leadership Beall's program in October 2007 which prepared me to get promoted to Store Manager. Trained surrounding stores on new POS/SAP register system conversion in 2007. Oversaw 4 managers and 40 associates.
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Area ManagerBeall'S Department Store Jun 2002 - Nov 2006Area manager responsible for 3-4 departments of the store. In charge of floor sets, ad sets, markdowns, associate reviews, training of new hires, new hire paperwork and orientation, oversaw employee relations, scheduling. Participated in relocation of store from a 40,000 sq ft store to a 104,000 sq ft store in 2004. Participated in multiple store openings and relocations.
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Assistant Store ManagerNew York And Company Sep 2001 - May 2002Assisted store manager and co-manager in daily operations of the store, including opening and closing, training of new hires, payroll, floor sets, markdowns and ad sets. Also participated in the opening store set-up in this new location.
Victoria Gavin Skills
Victoria Gavin Education Details
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Fashion Merchandising -
Port Saint Lucie High School
Frequently Asked Questions about Victoria Gavin
What company does Victoria Gavin work for?
Victoria Gavin works for Bath & Body Works
What is Victoria Gavin's role at the current company?
Victoria Gavin's current role is Store Manager.
What is Victoria Gavin's email address?
Victoria Gavin's email address is wh****@****msn.com
What is Victoria Gavin's direct phone number?
Victoria Gavin's direct phone number is +132127*****
What schools did Victoria Gavin attend?
Victoria Gavin attended Florida State University, Port Saint Lucie High School.
What skills is Victoria Gavin known for?
Victoria Gavin has skills like P&l, Process Scheduler, Merchandise, Visual Merchandising, Flexible To Change, Hostile Environments, Big Box, Store Operations, Retail, Sales, Trend Analysis, Boost.
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