I am a dynamic and results-driven professional with extensive experience in digital marketing, sales, customer service, and entrepreneurship. Currently, I excel as a Digital Marketing Specialist at Genpact LLC, where I develop and execute innovative advertising campaigns that have resulted in a 20% increase in Return on Ad Spend (ROAS) for multiple advertisers. My role involves optimizing ad performance, enhancing user experiences, and conducting comprehensive market research to identify emerging trends and opportunities.My background includes a proven track record in consultative sales, social media management, and operations management. I have consistently demonstrated my ability to drive revenue growth, build and maintain strong customer relationships, and deliver exceptional service. My entrepreneurial spirit is showcased through my successful ownership of an online jewelry and art business, Queen of Jackals, where I managed all aspects of the business, including social media platforms, customer inquiries, order fulfillment, and logistics.I possess expertise in utilizing key digital marketing tools such as Google Analytics, Google Ads, Facebook Ads Manager, and TikTok Ads. My proficiency extends to artistic product presentation, content creation, and leveraging influencer collaborations to enhance brand visibility and drive organic traffic. Additionally, my experience in customer relationship management has enabled me to achieve high customer retention rates and satisfaction levels.Throughout my career, I have demonstrated strong problem-solving abilities, computer systems proficiency, and a unique blend of creativity and analytical skills. As I seek new opportunities, I am eager to leverage my extensive experience in digital marketing and sales to contribute to dynamic teams and drive business success.Let's connect to explore how my skills and expertise can add value to your organization.