Victoria M Mancuso Email & Phone Number

New York, New York, United States

Dallas, Texas, United States

• Develop literacy in root cause analysis, construction and technical language
• Responsible for the quality inspections of the home prior to delivery to the customer
• Gain customer service experience interacting with all customer types with varying communication styles and personalities
• Gain confidence in working through common service-related items and gain exposure to escalated issues

College Station, Texas

• Help the Human Resources team with leading four other Campus Ambassadors throughout the school year
• Represent the Fox News brand on the Texas A&M University campus
• Host Fox News promotional events and informational sessions
• Reach out and recruited students for positions at Fox News

Greater New York City Area

• Supported the Human Resources team with orientation of other College Associates by meeting with them, answering questions and mentoring them throughout the summer
• Coordinated with multiple departments to support our Diversity and Inclusion journalism conferences by- registered attendees, set up meetings, ordered promo items, developed ads and created activities for the conference
• Developed and planned breakfasts and luncheons for Fox’s Colleague Network and Resource Groups- PRIDE and WOMEN@
• Participated in Fox News Professional Development Series sponsored by the College Associate Program
• Gained sports marketing experience by helping Fox’s Marketing Department at the Fox Business NYC Triathlon activation sites by interacting with consumers
• Worked with the Fox News Multimedia Reporters Training Program to establish a social media plan and develop the program

College Station, Texas

• Represented the Fox News brand on the Texas A&M University campus
• Hosted Fox News promotional events and informational sessions
• Reached out and recruited students for positions at Fox News

Greater New York City Area

• Analyzed and restructured competitor information for the Vice President of Digital Ad Sales & Business Development
• Helped with client needs that were given to Account Executives, Managers, and Coordinators
• Attended weekly Sales Marketing Campaign meetings and Digital Seminars for College Associates
• Updated company information through Excel and Power Point
• Conducted daily checks of company emails and competitor websites for results to distribute to the Digital Ad Sales team
• Participated in the College Associate Market Research Project that helped gather data outside of the Fox News Headquarters

Bryan/College Station, Texas Area

• Speak and advocate to faculty and students around campus about the Disability Resource Center
• Tell my personal story about my learning disability and accommodations
• Published in the school newspaper from an interview conducted

Houston, Texas Area

• Served as website content editor, specializing in maintenance and updates via WordPress CMS
• Coordinated all social media marketing for Satori, as well as external clients – focusing on Facebook, Twitter, LinkedIn, Google+ and Instagram
• Assisted with the development of new and exciting marketing campaigns and all of their corresponding materials.
• Served as junior account/client service liaison for new and existing sales, traveling when needed
• Facilitated meetings/meeting spaces, collaborated with others in the company, including graphic designers, copywriters and production
• Researched and developed assistant to help forge new and interesting ways for our marketing efforts to stand out

Bryan/College Station, Texas Area

• Helped create better communication channels to both internal and external audiences
• Learned about and assisted the communication team in any and all efforts to promote AWN’s mission, brand and opportunities for involvement
• Volunteered for AWN events, including planning, set-up, tear down, check-in tables, and more
• Greeted attendees at AWN events and be an Ambassador to promote AWN membership growth and maintenance
• Performed other assorted duties, as assigned

College Station, TX

• Wrote articles for the student newspaper about the issues and events that occur on the campus of Texas A&M University
• Reached out to individuals to interview
• Came up with questions for the interview
• Reported directly to editors to prepare articles for publication

Bryan/College Station, Texas Area

• Performed support work for division program areas
• Provided project assistance
• Conducted research as requested for various projects
• Prepared correspondence, reports, studies, forms and documents
• Assisted with special projects

• Worked in a Country Club Daycare facility that fed, changed, and monitored children as club members worked out, swam, played tennis, and had dinner.
• Adapted and modified daily routine to parents' requests of child interaction.
• Developed and implemented group activities and crafts for the clients.
• Worked in a Country Club Fitness Center that would look after each clients' needs.

Houston, Texas Area

• Created a website to showcase the company's patented newest sign and develop a way to present it to companies and clients.
• Assesses competitors by analyzing and summarizing competitor information and trends; identifying sales opportunities.
• Develops sales opportunities by researching and identifying potential accounts; soliciting new accounts; building rapport; providing technical information and explanations; preparing quotations.
• Closes new accounts by answering telephone, fax, and e-mail inquiries; verifying and entering information.
• Fills orders by transferring orders to fulfillment; communication expected delivery date; explaining stock-outs.
• Develops accounts by checking customer's buying history; suggesting related and new items; explains technical features.

Bachelor'S Degree, Communication, General

Activities and Societies: Delta Gamma Fraternity, College Republicans, Turning Point USA, Aggie Financial Women's Association and St..

Education record