In my capacity, I play an integral role in planning and managing resources to provide top-notch support to operations on equipment and coverage. I maximize business efficiency through process improvement, change management, and creating new procedures. I assist in the development and review of the fleet budget, including analysis for replacement, growth needs, and disposal based on the operating forecast. I also optimize strategies while maintaining existing local supplier relationships and cultivating new local supplier relationships.As a Regional Fleet Supervisor, I oversee the day-to-day operations of all inventory/fleet asset locations and ensure that upfit specifications are updated with chassis/equipment specification changes by building robust relationships with local repair and up-fitting vendors. I implement preventative maintenance processes, benchmark planning and logistics performance, and identify business insights and opportunities for process improvement by actively monitoring analytical tools and KPIs. Besides that, I enforce my critical thinking in continually evaluating the benefits of self-performed vs. outsourced maintenance and repairs.With my key performance, I boost productivity by effectively prioritizing projects based on the needs of customers and operations teams. I orchestrate the schedule of Mechanics or third-party repair contractors to complete necessary repairs and maintenance. Lastly, I facilitate supplier visits and regular reviews with key suppliers while managing the PO process, receiving incoming communications from customers and technicians, and obtaining all necessary information to schedule and respond to services.

Having served as a Service Repair Coordinator, I leveraged best practices in setting priorities, assigning work to appropriate personnel, and setting schedules for completion of work. I showcased my stellar interpersonal communication skills in maintaining active communication with customers and technicians to ensure that work status is updated and provided continuously throughout service. I also assumed utmost responsibility for job scheduling, technician scheduling, dispatch and vendor sourcing, completing reports, leading communications, attending meetings, resolving problems, and enforcing policies and procedures. I continually improve the service methods by interacting with the Regional Fleet Manager and Corporate Fleet. On top of that, I applied accountability and strong attention to detail in generating reports for preventative maintenance and annual inspections.

➤ Bartender – Wiggler's Bar and Grill, Edwardsville, IL – 2016 to 2020➤ Office Administrator – DK Power, Edwardsville, IL – 2010 to 2018➤ Research Assistant – SIUE Department of Psychology, Edwardsville, IL – 2015 to 2016➤ Research Assistant – Saint Louis University Department of Physics, St. Louis, MO – 2012 to 2013➤ Customer Service Specialist – Best Buy, Edwardsville, Illinois – 2014 to 2016➤ Service Assistant – Dewey's Pizza, Edwardsville, IL – 2012 to 2013➤ Desk Worker – Saint Louis University Recreation Center, St. Louis, MO – 2012 to 2013➤ Team Staff – Red's Rib Shack, Edwardsville, IL – 2009 to 2011