Victoria Phan Email & Phone Number

Boston, Ma, Us

Waltham, Ma, Us

Waltham, Ma, Us

Waltham, Ma, Us

Responsible for Production Planning, assuring all Contract Manufacturing Operation (CMO) plant production and associated site planning support activities are executed in compliance using standard operating procedures in a current Good Manufacturing Practices (cGMP) environment.• Experience with clients in clinical and commercial phases of manufacturing – ensuring material availability per schedule changes, leading biweekly meetings with clients, initiating change controls for record revisions, reviewing financial invoices• Provide training on SAP system for team members• Support site wide inventory reduction goals via material reviews and level-loading

Washington, District Of Columbia, Us

Managing four departments with 24+ direct reports across two shifts. Responsible for collaborating with a cross-functional team to define daily production and staffing plans, build associate engagement, and drive improvements in safety, quality, on time delivery (OTD), inventory, and productivity.• Sustain OTD above 95% while keeping past due backlog below $61.5K (1/2 day past due $).• Manage yield and product quality through daily statistical process control review at Gemba and the problem solving process (PSP).• Optimize production processes using tools such as Root Cause Analysis, 5S, and Value Stream Mapping.• Collaborate with process engineers and product managers to ensure media meets regulations for pharmaceutical and food & beverage industries.

Washington, District Of Columbia, Us

Supported kaizen events to improve site productivity, the primary objective for 2020.• Drove productivity in machine shop from 75% to 85% through visual/daily management and Kanban implementation.• Led materials-focused kaizen events across five departments to deploy Inventory Management at Gemba.• Coordinated the training and transition from previous quality management system to SmartSolve.• Assisted with PSPs surrounding OTD for each department.

Washington, District Of Columbia, Us

Managed a department of 12 people over three shifts. Responsible for collaborating with a cross-functional team to define daily production and staffing plans, build associate engagement, and drive improvements in safety, quality, on time delivery (OTD), inventory, and productivity.Highlights include:-Utilized team challenges, DBS tools, and strategic overtime to increase MTD OTD from 82.2% to 93.2%.-Increased productivity by 84.1% to 90.1%.-Reduced past due backlog that had been stagnant for two months from $72,000 to $0 over a one-month period.

Washington, District Of Columbia, Us

Created and managed weekly schedules for three cells, participated in cycle counts and kaizen events to improve inventory accuracy, and worked with materials team to address OTD misses using a daily PSP.Highlights include:-Maintained an OTD goal of 92% for all three cells.-Contributed to overall plant goal of reducing inventory from $13.44m to $11.6m by right-sizing the AOS stock for lines in the Consumables department.

Washington, District Of Columbia, Us

Supported safety initiatives on site, including the deployment of 4E Job Hazard Assessments (JHAs), managed preparation for the ISO 14001 audit, participated in the Safety On-Site team, and planned the annual Safety Pledge Day.Highlights include:-Updated existing 4E JHAs to the 2017 standard and conducted 50+ new 4E JHAs to set a baseline risk score for the plant in partnership with VSLs and associates.-Leveraged DBS Tools to improve Danaher Risk Score from 112 to 94 by EOY 2018 and sustained Crisis Management and Business Continuity Management System.

Memphis, Tennessee, Us

I worked as a process engineering intern for the Fiber Department. The largest project was coordinating a trial for a new defoamer that required directing representatives from the chemical supplier and plant operators. I also drove the 5S initiative in the department to improve organization and efficiency, which lead to increased ability to track operator productivity. I also supported the 5S initiative by setting and standardizing names and descriptors throughout different systems and documents for consistency. Additional roles included department support projects. I created and updated PI/PARCView pages, flow diagrams, reliable methods, and confined space permits.Skills I acquired include project management, knowledge of SAP, PARCView, distributed control systems (DCS), Visual Basic, and process and instrumentation diagrams.

Boston, Ma, Us

I worked in the environmental, health, and safety department for GE Industrial Solutions. During my time in Mebane, the site was looking to update and improve its EHS practices and lean manufacturing. To support this, I updated Standard Operating Procedures for the plating and painting departments which had not been updated since 2000 and was critical due to loss of experience in the area. In addition, I created a Brainshark presentation on the processes that could be shared with interested customers. I also conducted the annual hands-on reviews with lockout/tagout authorized employees and led an eight-person safety audit team on weekly audits. To complement the safety audits, I developed Industrial Hygiene Risk Assessments for the Mebane Facility, which had never been done before. This tool allows the site to raise awareness of risks presented by use, handling, storage, creation, and disposal of IH Risk Factors and to understand and manage exposure to them. To support the lean manufacturing initiative, I joined the 5S Audit Team which focused on reorganizing and streamlining overall site processes through biweekly audits of individual departments.Furthermore, I managed a survey, data collection, and follow up with employees on an initiative to gather employee interest to work in jobs in the Asia region. For this project, I worked with GE leaders in Singapore, India, China, Skills I acquired include team management, lean manufacturing practices, and inter-continental communication.

Riyadh, Sa

I worked as a process engineering intern and focused on optimizing production processes for a new product. I created and interpreted control charts in Minitab to improve process parameters and correlated analytical data to process data through graphs in Excel. I also acquired proposals for a new screening system to increase product yield by 30% and revenue by $5,000 per lot. Furthermore, I organized a comprehensive digital folder for documents that can be more easily searched and utilized by multiple departments.Skills acquired include data collection and analysis using Minitab and Excel, IP-21, and process and instrumentation diagrams.

Check in patients, enter insurance claims, answer phone calls, file patient paperwork

Bachelor'S Degree, Chemical Engineering

Master Of Business Administration - Mba